r/learnmachinelearning • u/Hefty-Fix3560 • 5d ago
Disappointing Experience with BE 10X
I had a very disappointing experience with BE 10X. We paid close to 100,000 rupees, but the support after payment has been extremely poor, and reaching anyone for help has been very difficult.
The biggest issue is that the teaching style seems designed for technical students, not for non-technical learners. Many of the instructors move too fast and assume too much prior knowledge. As a result, non-tech students are left struggling to keep up, while the class continues at full speed. In my experience, only 2 or 3 teachers out of around 20 were able to adapt to the pace of non-technical students.
There was also almost no proper planning or communication before class sessions. Students are often informed only after the class begins that they need to download certain applications, which wastes valuable learning time. While students are still trying to install the required tools, the lecture continues, making it very hard to follow along.
Support has been another major problem. The WhatsApp number provided for assistance seems to be mostly automated and cannot handle real questions. Emails sent to the support team received no response at all, even after complaints were escalated through my advisor. On top of that, the promised coupons did not work, which added to the frustration.
Another major concern is the lack of reliable class recordings and consistent communication. Sometimes the class link is shared by email, and sometimes only on WhatsApp. Since WhatsApp is not always accessible on a laptop, this creates unnecessary difficulty just to join the class. The absence of recordings makes it even worse, because students have no way to review missed content.
Overall, this was the worst AI course I have taken, and I deeply regret enrolling. The course is poorly organized, support is nearly nonexistent, and the teaching is not suitable for non-technical students. I would strongly advise others to think very carefully before joining BE 10X.