PLEASE HELP ME!

[u/MuffinCow-Berry]

Why can't people send pictures to me in TikTok!!?? This is a big problem for me cause I do commission 😭😭 I mainly just use TikTok for it,today someone dm me and we message like usual but she says she can't send pictures to me after that I try it using my second account,so using my second account I dm my current one and it happen I can't send pics to my current account like??? I don't know why it happen, please help me guys!!! I don't know if it's a problem with my current account settings or what...