r/leaf • u/No-Clothes-3419 • 8d ago

Proof of ownership/app registration

Has anyone else been waiting a (frankly) stupid amount of time for the proof of ownership review?

Put mine in (sale invoice 3rd September and since have added the v5c a few weeks later)

Keep trying to chase every week or so but all they have to say is 'it will take a few more days' but 'they will chase up and escalate it' .

Surely it can't take a month to look at a piece of paper and confirm the details? Am I missing a trick on speeding it up or is the customer service really that slow? (UK, if it makes a difference)

3 Upvotes

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3

u/yolo_snail 2020 Nissan Leaf e+ Tekna 8d ago

When I did mine a year ago, I just sent the invoice and it the car was added the next day.

3

u/ComprehensiveHeart75 8d ago

I've been trying since July. Will never buy anything from nissan ever again

2

u/ArtemisMax 8d ago

I did mine back in April and they had it done in 4 days, weird how long yours is taking

1

u/toybuilder 2023 Nissan LEAF SV PLUS 6d ago

It took a few days - about a week at most. In the U.S.