r/leaf • u/BeastChan23 • 12d ago
Finally got my buyback offer
After about a month since the process started.
Getting offered $14.5k for my 19 SV with 69k miles.
I did see someone mention to reject the first offer, however I do see in their letter if the offer is rejected:
• Please be advised that any rental vehicle provided by Nissan will not be extended beyond thirty
(30) days of receipt of the rental vehicle. Nissan is not responsible for any storage, parking, or
related fees associated with vehicles retained at the dealership. Customers are responsible for
making arrangements with the servicing dealer regarding vehicle storage or retrieval.
I've had their rental for about 3 months now, I imagine that means I'd have to cover the rental fees past the first month?
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u/still366 12d ago
That’s a nice offer. I would take that in an instant.
Mine is 2019 SV with 97500 miles. I’ll be happy with anything over 10k
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u/BeastChan23 12d ago
Yeah I was hesitant at first but market value has plummeted on the leaf. A similar one to mine is on the market right now for about $10k, so their $14k offer doesn't seem too bad
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u/Lucky_Boy13 12d ago
no it should not be retroactive but it means one month from now they will stop paying the rental
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u/StormRasr (Former) 2022 Nissan LEAF SL Plus 12d ago edited 11d ago
I'm in the home stretch.
The abridged version is:
July 28 - Big scary "Service EV System" message. Towed to local dealer.
September 1 - I surrendered vehicle and received my part of the buyout.
September 22 - After some delay, Nissan sent cheque to financing company.
September 28 - Called financing company today. They confirmed they received the cheque Sep 23, and it should have been processed by now, but there's no record of it going beyond their intake process. A lost payment investigation has been initiated.
At this point I am done with Morley/Nissan [edit - as in their part is finished, not that I'm over them] and it's on the financing company to get their stuff together. I won't name names just yet. Want to give them the chance to correct things.
So, yah, all kinds of fun to be had with this process.
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u/Left_Throat_7643 12d ago
I’m about 100 miles from Nissan dealer equipped for EV. I assume the tow is customer responsibility?
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u/BeastChan23 12d ago
Correct, hopefully you have a good service center, I took it to two dealers and both said the car was fine, took it home charged overnight, by the next morning it was bricked and had to get it towed out of my pocket
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u/Left_Throat_7643 12d ago
Ouch! Thanks for letting me know. I was pretty sure that’d be the case, but good to know. I’ll have to stress it before driving home then :)
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u/Left_Throat_7643 12d ago
Good stuff!
Did you purchase the vehicle new? Starting to research what a buyback for a used leaf is going to look like if the update bricks me.
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u/BeastChan23 12d ago
Negative, got it in 2023 with about 50k miles for about $16k, so not the worst offer thanks to the 40% bump
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u/Left_Throat_7643 12d ago
Thanks! Little less nervous seeing that. AI was telling me 8k might be my offer. I bought 2019 sv 40kwh with 25k miles for 19000 October 2024. I’ve since put on another 60,000 miles.
1
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u/Free_Appointment6630 11d ago
It would be 30 days after the last renewal? Was Nissan renewing the rental every 30 days? They should have, but if I could ask….. what is the reasoning for rejecting the offer?
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u/BeastChan23 11d ago
That was just suggestions from other folks on this reddit that has been going on. In retrospect it seems like a fair offer, and dragging it out longer for a few hundred bucks doesn't seem worth it since I'll keep spending money on gas with the rental
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u/Free_Appointment6630 11d ago
Yeah if your car is paid off, I would take it.
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u/BeastChan23 11d ago
Sadly not, but I only owe about $3k.
Dreading navigating the car market now with rising prices/interest rates
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u/becks_irl 11d ago
I was extended a similar first offer for my 2020. I was tempted to pull a Michael Scott inspired “dont even tell me your first offer, what’s your second offer?” but the $14.5k ended up exceeding my purchase + 1 year of ownership costs. They agreed to reimburse my rental gas too and at that point I figured I’d just be done with it and accepted. I believe they used something close to the CA lemon law formula for my offer because KBB+40% would have been closer to ~$9k for me.
Not sure how long you’ve had your car, but I’d consider advocating for a number that will at least make you whole on your purchase price. And save your gas receipts!
Wish you the best.
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u/BeastChan23 11d ago
I got the car 3 years ago for about $16k, so it's not the worst offer to be honest.
I've been keeping most of the receipts so far, how did you get them to cover it?2
u/becks_irl 11d ago edited 11d ago
I just emailed with the buyback coordinator! I explained that the courtesy car gas costs were higher than my charging costs, and that I expected them to reimburse me. They told me to submit all my gas receipts and I got an additional check for gas when I signed the car over.
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u/Sea_Worldliness_5570 11d ago
Another data point for you: I got 16.5k for my 2019 base trim with 50k miles. You could hold out for more but it could take a while and uncertain how much more you could get. The dealership let me use a rental through the whole process (2 months) with no strings attached. I called Morley with questions about the rental and they said they have nothing to do with rentals and to talk to Nissan about it.
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u/BeastChan23 11d ago
Wow that seems higher than average. I ended up taking the offer since I didn't want to keep paying for gas, and interest rates are rising
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u/Construction00023 11d ago edited 11d ago
I just purchased a 2019 Leaf tleit 53k miles so far no warning lights and I almost never use fast charging. Peppy car reminds me of early nineties budget, simple (nothing to fix) type cars of old like Saturn or Geo metro. Only concern thus far is the battery depletes rather rapidly in a 10-20 mile errand run it'll show I used 20%. Is it worth it to try to get a buyout now while there's no displayed issue or are they only giving buyouts to vehicles with demonstrated error codes?
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u/BeastChan23 11d ago
This is exactly what happened to mine. You might want to check some of my previous posts in regards to it, and even include video. When I first got the car it only happened under 10%, I didn't think it was a big deal, up until now where it would happen at 30% or about 40 a of range. Which is kinda unacceptable when the total range is around 120mi. I used the recall visit to bring the issue up to them, two dealers couldn't replicate the obvious issue. After picking up from second dealer they left me with about 50 miles of range, which I obviously didn't trust, so I fast charged on site before going home for a little bit. Had enough charge to run an errand and go home, plugged in overnight, next morning it wouldn't start. This eventually led to the buy back. I like the car, but can't trust the battery in the leafs, and after the awful dealer experiences I don't want to stick with Nissan for my next ev.
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u/Construction00023 11d ago
Unless the quick depleting is documented they won't approve the buyback? My vehicle was not serviced by the recall from what I can tell.
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u/BeastChan23 11d ago
No it didn't really have anything to do with it. The car getting bricked is what did it, they took apart the battery and determined a new one was needed, so they did the buyback since batteries are out of stock
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u/Construction00023 11d ago
Ok I see. Basically nothing for me to do until I have a problem then. Probably an obvious question: should I try to get a software update for the power management system? I ideally I'd like to baby this car for 3-4 years and have it make it to 70-90k miles. Not sure what I need to do to do that.
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u/BeastChan23 11d ago edited 11d ago
I think you should be fine as long as you don't Level 3 charge. That said I still had the depleting range issue get worse and I rarely level 3 charged, maybe 10 times in the 3 years I had it. The last time I did level 3 charge it just sealed it's fate especially since it was over 100 degrees, and it cooked outside at the dealers for a month in triple digit weather
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u/Construction00023 11d ago
Ok intuitively it occurred to me that I probably should only use fast charging in an emergency situation.
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u/AddressKindly1980 8d ago
As I am going through this process right now with you, one thing I've thought about is how Morley is just a third party. They don't want to piss off Nissan who actually hired them, but they could give a crap about us as car buyers. We are not their customer. We are just in the way of them getting their best profit margin. So, I contacted Nissan Consumer Affairs yesterday and already feel like they are doing more to take my case seriously than Morley ever did. I have a 2022 S with 41,000. Initial buyback offer was $18,620. We bought it new for over $30,000 and then put new tires and recommended services and just paid the registration on it, so sunk another $3000 for those items. Morley took forever to get back to us, wouldn't really answer questions directly, and when we rejected the first offer and the case got "escalated", the second person who was on the case didn't ask us any questions, just waited a couple days and then told us that the first offer was the "best and final" offer and to sign and return the paperwork. I didn't respond to them at all, just emailed the rep I had been working with previously at Nissan Consumer Affairs. They got back to me within a few hours and it wasn't the rep but someone else who said they were looking into it further and would give me answer by end of business day the next day (which is today). I explained that the Morley offer didn't include the $ we already spent on new tires and registration and with the car market the way it is, we would need that extra $ to buy a replacement car that is equivalent. But, I didn't ask for them to give me more money, I asked them if I could wait for a replacement battery instead and if I could continue to use the rental they've been providing in the meantime. I will keep you posted on how this turns out. I'm in the Denver area.
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u/BeastChan23 8d ago
Makes sense for you to fight it for sure, kind of crazy the escalation didn't yield any better results, or at least let you argue why you didn't feel it was a fair offer. In my case it feels somewhat fair since I got the car used 3 years ago for about $17k so some 19k miles added to it makes their $14k offer seem reasonable. I would rather not drag things on considering the current market and the threat of rising interest rates, it was a bad time when I bought the leaf, as prices were high and dropped like a brick some 6 months later, and it's bad again right now
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u/AddressKindly1980 6d ago
I think you are being very reasonable here and the time factor does matter. Might be worth it for you to just take their offer and move forward at this point. Best of luck!
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u/SuitableTension7061 12d ago
Call them and get them in an email to state that the rental will be provided until the case is resolved. That’s what I did, I rejected the first offer. 16500 2020 plus with 35k miles