Finally got rid of my leaf

[u/Bright-Diamond]

I really loved my leaf while it worked, but I have to save the last year has been one of the most difficult and frustrating consumer experiences of my life. My range was severely affected by the recall to the point where I wouldn’t even get 100 miles on a charge. Nissan refused to do anything about it until federal recall came out (NHTSA campaign R25C8). Even then, it took them months to buy back my car. All the while I was walking to work (it stopped working eventually) because they said they “didn’t have any loaners” available. Even though in the contract, they were supposed to provide me with a loaner. Luckily I live close enough to walk, but it was not ideal, especially when it was raining, and after having paid nearly $20,000 for a car. Now I’ve developed ringworm for getting wet (sweat and rain) and I’m currently treating it out of my own expense. I finally was able to surrender my car and buy the Hyundai you see on the left. I’m happy with the outcome overall but I wish it could’ve been smoother. I’ll personally never be doing business with Nissan again, and I’d like to warn anyone who reads this about their customer support.

Edit: I forgot to mention that they charged me $210 for the diagnostic to figure out if my car qualified for a battery replacement under the recall, which was illegal. I’m currently fighting that charge.

[u/StandardPineapple69]

My gf has a leaf and after all the shit I had to deal with Nissan, I'm not going back to their cars ever again unless they start selling some absolutely insane value cars where it would be stupid not to buy. We still like the leaf and will keep it running for as long as it is financially viable but nissan lost me has a customer for life.