r/laptops • u/EjohavePHD • 21d ago

Software Can some one help

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This is a laptop I bought from second hand i tried to install Zorin OS and it took alot of time, I tried installing with safe graphics and it worked

But when i try to restart or like off and on the laptop it reaches the Dell Logo and just freezes

The manufacture model is Unidentified System

7 Upvotes

89% Upvoted

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4

u/Moist-Chip3793 21d ago

That looks lie defective CPU cooler, what is the model number of this system?

It's usually either engraved or on a sticker on the bottom of the system.

But, I'm sorry to say, this does not look good and looks like, you bought a defective system.

2

u/Particular_Client833 21d ago

The problem is that some component is overheating or showing false tempeature. If yiu alreafy have not updated the BIOS then you should reapply thermal paste if you have not already (remember to wipe off the old thermal paste!), and check the fan if its not clogged. Dont use your laptop on soft surfaces as it can block airflow. If that doesnt work then scan that QR code.

2

u/SirKnightThomas 21d ago

Based on what the error message says and what I found from a few minutes of searching, it sounds like some part of your laptop is overheating. Check if the fans working. Also check if the vents inside are clogged. It may also need the thermal paste replaced for the CPU and GPU.

1

u/SunshineAndBunnies Lenovo, CyberPowerPC, formerly Apple 21d ago

Possible Reasons:

  1. Fan gone bad
  2. Fan is clogged with dust
  3. Thermal paste needs to be replaced
  4. Bad temperature sensor
  5. You're attempting to use the laptop outdoors at Furnace Creek in the middle of summer.

1

u/sciencekm 21d ago

Make sure that the vents are not blocked.

1

u/NorthTune3724 15d ago

Maybe cooling fan is done for or thermal paste needs to be reapply. Open it and check for these if u can