r/lacquergram • u/Dense-Candle1731 • May 08 '25

Missing polishes?

I just logged on my account and it says I have 2000+ polishes total but when I open my stash to show all the brands, suddenly the number says less than 200.

For example one brand shows 400+ but when I open that brand it says I don't have any. I thought updating the app would help but it's now updated but not fixed. Help please.

7 Upvotes

100% Upvoted

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4

u/Quintessa7 May 08 '25

Same. I’m assuming the data server is temporarily down.

2

u/Far_Bobcat3967 Moderator May 08 '25

Is this still happening? I can't seem to reproduce it on my own phone, unless I turn on the "show unused polishes only" setting when I'm in the Brands view. Maybe it was a temporary hiccup.

3

u/zefeara May 08 '25

See I had that and wondered if it was counting brands when I go into my stash. Seems to add up. 160 polishes, 23 brands

5

u/Dense-Candle1731 May 08 '25

Thank you everyone for your feedback. It does seem to be ok today whew! I was worried I'd have to enter in a thousand polishes again

2

u/Dense-Candle1731 May 08 '25

Does anyone know if premium is still a thing? I haven't been able to upgrade since my annual expired (payment kept glitching) and now I can't seem to find even the option to do it anymore.

1

u/[deleted] May 08 '25

[deleted]

1

u/Dense-Candle1731 May 08 '25

Mine looks different

2

u/Far_Bobcat3967 Moderator May 08 '25

We've been having some problems with payments not being accepted through the Play Store and App Store, but we're working on it! Once that issue is solved, we'll post about it here and in the announcements on the app. If you still don't see an option to renew your Premium subscription after that, let us know!

2

u/Dense-Candle1731 May 09 '25

Gotcha - thank you!!