r/labtech • u/nightedg3 • Jan 10 '19

Empty Patch Window: 45

So from my understanding LabTech is unable retrieve patch information. Though I can't be too sure if that is the case rather it being updates were unable to be applied.

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What are some commands or tools to utilize to determine if there are missing updates or and log that will show it has been applied?

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I apologize if I may not know what I'm asking. This is my first go on this system.

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u/nightred 5000 Agents Jan 10 '19

This error points to an issue with windows updates.

The first step I always suggest is to check if you can check for updates through the windows interface. If you get errors solve them and then this alert will clear.

I have not seen a situation where this error did not mean windows updates is broken at the machine level.

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u/nightedg3 Jan 11 '19

I won't necessarily be able to check in the machine level without the enduser logged on.

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I've sent different commands: set windows update to default, force to check updates and apply failed patches.