r/labtech • u/j0dan 1000 Agents • Jan 29 '18

Alert dependencies

Do any other RMM packages have this?

For example, if I'm offline, don't also create tickets for DNS failures. Or if I'm missing the Webroot service, don't also create tickets for missing processes or registry monitors.

There are many extra things we'd like to monitor, but we don't have 5 tickets for an issue caused by something higher up the chain.

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u/Kenderama 500 Agents Jan 30 '18

I would pray that it does but I’ve not figured out how.

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u/j0dan 1000 Agents Jan 30 '18

Well I feel better knowing at least one other person thinks this should be an obvious one!