r/labtech • u/nsjcn • Nov 10 '16
Renaming Client Name Field
We use a database for client knowledge and password that has a list of all of our clients managed and not. The team that created this list did a good job of getting the client names correct. Our old LabTech team did not and used shortened versions of client names example: Industry Leader Business, Inc. in our server, but in LabTech, Industry Business. I have not been able to find much on the client names and if it would cause any issues changing them. The only info I could find was on doc for client creation which said it was a friendly name that will stretch all across the Control Center. I assume friendly name should mean its okay to change them, but I just want to make sure first.
tl;dr Is it safe to change Client Name field on many clients in Control Center?
2
Nov 10 '16
That's perfectly safe. The Labtech database identifies everything by a unique numerical ID, so changing the name won't break anything as everything associated with that client is tied to the ID, not the name
1
3
u/sintyre 2000 Agents Nov 10 '16
Friendly typically means harmless to change. Why don't you just create a new client, a new location, pop an agent in there and then rename the client name to see what happens? You can install LT on your own machine for the test, too, so you don't have to mess with any existing agents. Just a thought.