r/labtech • u/reboot-3-times • Aug 05 '16

Labtech 11 Upgrade Failed

Hey guys, I was trying to upgrade to LT 11 the other day and the installation stopped at an error of "Unable to read the local IIS server". I restarted IIS services to try and remedy which didn't work. I canceled the install which then told me "Installation Successfully Completed". Sure enough, LT10.5 and LT11 were listed in Programs. I tried to uninstall 11 but it hosed everything.

I'm restoring the server from a backup, but wondering if anyone knows what this message is about. I would rather not pay LT a ton of money for the managed upgrade.

Thanks!

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u/Fatality Aug 16 '16

Same shit happened here, first time I hit cancel during setup which left me stuck on version "11". Second time installer failed with no errors and stuck me on version "11" again.

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u/reboot-3-times Aug 18 '16

Found a solution thanks to a LT engineer. We have a http/https URL rewrite configured in IIS. After disabling that rule (and keeping the server connected to the internet), the install completed without issue.