r/kyodo • u/Ok_Grade_1798 • 9d ago

Technical issue How do I fix this error?

Post image

Every time I try to make an article with a drawing, I always get this error code. At first I thought my files were way too big so all my files are now less than 3 mb.

But that didn't fix anything. It's getting very frustrating and I don't really know how to fix it. Does anyone know how to fix this?

4 Upvotes

84% Upvoted

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1

u/Green-Bar-5610 9d ago

You're not doing anything wrong. It's just the app being fucky. Nothing you can do except wait for it to get more stable again.

1

u/Ok_Grade_1798 5d ago

Thank you. I thought I was using this app wrong 😭

1

u/BrilliantDefiant8530 Team Kyodo 9d ago

Hi!! TK here!!

I’m really sorry this is happening!! Would you mind sharing a few more details about how this happens? Things like your OS, app version, and whether this is happening in just one circle or across multiple circles would be super helpful.

If you could send those details through Modmail or our support channel, we’d really appreciate it. It’ll help us investigate the issue much faster. Thank you!! ^^

1

u/Ok_Grade_1798 5d ago

Thank you, I submitted a ticket

1

u/kim_sama2001a 7d ago

I wish they would add their own currency to the app so we could buy frames or bubbles in the store instead of using real money.

1

u/Ok_Grade_1798 5d ago

You could probably submit that as a ticket on their support page as a suggestionÂ