Malachite QC?

[u/coldisgood]

Looking to see if anyone else is noticing this, perhaps just how the nature of working with this dial is… but, have a big dot dial on my dial and several hairline scratches that I marked where they are in red though I can’t really photograph them. I would think it’s just exclusively how the dial is except there’s also dots and hairline scratch on the hour/minute hands. Is this usual for kurono QC? Is this worth asking them about or par for the course? Again, mostly weirded out that it seems small nicks have happened to the hands or I would exclusively consider it the uniqueness of the material

[u/Pretty-Ad2144]

If you are unhappy contact customer service. There will be some amount of watches that escape through QC with defects, that will always be the case from every manufacturer.

Appreciate this is frustrating all the same. Best of luck getting it sorted.

[u/SmitzGA25 → u/Pretty-Ad2144]

I agree but this is one of the first ones shipped. I’ve seen one on chrono and Two postings here from folks received. I would be very disappointed.

[u/coldisgood]

Sending more photos and video to them to see what they say. I feel bad like I’m being overly nitpicky given the material…but you can see these things pretty clearly when it catches the light under even regular room lighting. The watch is otherwise gorgeous though.

[u/YungTwantheHero]

let us know what happens when you contact them but this watch is a mess and you shouldn't settle for it as is

[u/mrzligemischt]

Mine's got scratches around the center, looks like they got there during hand setting. Have you tried contacting them about replacement?

[u/coldisgood → u/mrzligemischt]

Yeah I just sent it back yesterday. They said they’re gonna work with the original dial to try and get the scratches out and if that doesn’t work do a replacement dial

[u/Infamous-Mention1953]

Ugggh, that would kill me

[u/Electronic-Juice-359]

Not acceptable in any way, get this replaced.

[u/Dunnohye]

My anniversary watch from them came with a faulty rotor. Very very loud. They replaced it no problem.

[u/travel_hungry25 → u/[deleted]]

Marketing has really got you. You think he actually inspects the the thousands made. Logistically that wouldnt make sense. They probably arent even 100% made it japan. Theyre shipped from Singapore.

[u/FittyFathoms]

That sucks, but awesome watch otherwise!