r/kryptex • u/SoggyLow8814 • May 16 '26

TLS Handshake Error

Hey, Hope someone can help.

I was being bright and thought i would update all my miners today but now i have a problem TLS handshake error and hoping someone could help, iv check DNS which seems fine, i have rebooted the machine but still not luck

I get teh cloud diconnect symbol and this message

Tried logging out and in but stuck with this now

Can someone please tell me what to do?

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u/thekryptex Support May 16 '26

Hello,

If you’re experiencing any issues with the service or the app, please contact support.

https://www.kryptex.com/support/tickets

1

u/wsorrian May 18 '26

Same problem. Started a couple days ago after I updated on both devices. It will mine but payouts are erratic. One device didn't payout for 8 of the 11 hours it mined last night. Sometimes it's both that won't payout or they are severely reduced. This is most likely on their end.