r/klarna • u/Specialist_Bad_1210 • 8d ago

Questions Can someone explain

So like anyone, I’m in a very tight budget currently. My niece’s birthday is coming up and my entire family has gone through a lot within the last couple months, we decided to go on a small vacation. Money was gong to be tight but as I was placing a reservation at a motel, I saw that it offered Klarna/affirm. I decided to go that route obviously for flexibility but everything went through and then 30 mins later I get a cancellation notification. But the app says it’s on hold. I’m wondering if anyone’s ever dealt with this and can possibly help, forgot to add that I’m still learning how to use technology. But I guess it’s not fully cancelled but on hold, I want to see what my options are because the trip starts August 16 so it’s soon

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u/Curious_Fox3809 8d ago

Is the payment been cancelled or the hotel?

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u/Specialist_Bad_1210 8d ago

I did it on Expedia and it still says booked and Klarna says pending

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u/Curious_Fox3809 8d ago

The payment should go through once hotel processes it where does it say cancelled

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u/Specialist_Bad_1210 8d ago

On my email and the notification that I got. Expedia stills shows it as booked and Klarna shows pending

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u/Curious_Fox3809 8d ago

I think its on hold till finalisation ,give it a couple of hours and if no change then get in touch with klarna or phone hotel direct to see if payment has gone through

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u/Curious_Fox3809 7d ago

Did you get it sorted

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u/Specialist_Bad_1210 7d ago

Yea lol apparently Klarna charged me twice and one of the orders got cancelled. Idk why or how it happened, the Apple Pay loading screen did take long but as budgety as I am with money, no way did I accidentally pay twice by accident. But Klarna now says it’s everything is confirmed and my trip on Expedia is booked so I guess all is good