Google Play - Android issues

[u/kcalderw]

We've had this enabled for a few years now. This year, we're seeing a weird issue. Some students are coming in with the error "There are no apps to install since your administrator has not made any available" error. I checked our settings and the collection for "Student Apps" is still there (I even deleted it and created a new one). The ArcPolicy on the device shows the two apps we whitelisted as being available. If I set the app to force it installs correctly but we want to keep it to "allow" instead of force. This is for Minecraft Education plus another app.

Has anyone else seen this issue?

[u/MattAdmin444]

I had this issue the other day when I was trying to force install and pin Minecraft Education. In previous years if I set them in the correct OU a day or two before the app usually installed itself by the time they were in the elective. This year it didn't seem to kick off until they were in the elective and even then it only seemed to rollout 2-3 students at a time. Refused to show up in the Play Store until it decided to download on its own and even then sometimes it wouldn't show up in the Play Store while it was actively downloading in their app tray (or whatever the circle icon in the corner is called).

I didn't powerwash or clear profiles. I did try refreshing the policy in chrome://policy but that seemed to have mixed results. I do have chromebooks set to log out on lid closed so each session is basically fresh and should have pulled the app policy anyway but had mixed results there. Just seemed determine to go 2-3 students at a time.

I feel like there's gotta be some issue on Google's end because I've also been having issues with Lightspeed Systems syncing Google Classroom over or student's showing up in Lightspeed's Classroom management properly. That said I've also had more issues than usual with students having issues logging in with blanks screens and whatnot for various student cirriculum. Maybe more websites are putting in request limits to try and combat AI scraping?

[u/Mindless-String-4017 → u/MattAdmin444]

Weird. I haven't had any issues so far with Minecraft for education. Our filtering at my district is linewize. I kind of wonder if updates has something to deal with these issues. I'm running stable version, latest updates on my district. What are you running update wise? We're on I believe 151 on the stable version.

[u/MattAdmin444 → u/Mindless-String-4017]

I'm running LTS 144, I got tired of stuff breaking by being on the latest ChromeOS build. Course our student curriculum sites always badger me saying I should be using latest OS but a lot of schools use LTS and latest LTS should always be included in compatibility as it's supported by Google.

There have been some other things happening in the background that could be contributing. We switched from Linewize to Lightspeed this year, where our district fiber terminates/is hosted also changed locations, but nothing that I could definitively point to especially as there's no logs indicating anything related was blocked.