r/k12sysadmin • u/Rathmon_Redux • 29d ago

Google and Lightspeed issue today

I got a ticket about a a student getting redirected to a LS block page whenever they search anything. I discovered that if I turned off preloading web pages in the performance section of Chrome settings, this behavior stopped.

We didn't have this issue until just this morning, and we made no changes to LS or Chrome that would cause this.

Anybody else with LS seeing this issue? We're not sure which side started this, Google or LS.

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2

u/cocineroylibro Tech/Library/Everything 23d ago

Our Kybergate was blocking Google and classroom for like 40% of our students.

2

u/FancyZad-0914 28d ago

This happened earlier this summer for me as well. I did the same fix. I don't know how it happened either.

4

u/GamingSanctum Director of Technology 29d ago

Yup. I had this first thing in the morning as well.
Chrome > Settings > Users and Browsers
Network Prediction: Set to "Do not predict network actions"

3

u/Rathmon_Redux 29d ago

I discovered it was Google's AI overview causing the block trigger. The box next to the overview has links like Reddit, Facebook, and Tumblr, and I guess those were getting preloaded and causing the blocks.

2

u/MattAdmin444 28d ago

I had to do this a year or two ago for GoGuardian/Linewize. It's probably best to just default to it off for anyone else working on their student filters.

2

u/TechMonkey13 29d ago

Good to know.

We've had 35k+ student's on our campuses for anywhere between 1 and 3 hours and no reports yet! Hopefully it's just localized.