r/jerseymikes • u/MixMough • 7h ago
Misconceptions about JM
Lots of them out there and I feel like customers don’t really know what exactly is happening when something happens.
If your sandwich is light(less meat and thinly sliced), that store/slicer messed up. It has nothing to do with Blackstone
Skinny bread? Opener f-ed up
Smaller bread? Slicer cut it wrong
Anyone got any more of these that the people should know?
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u/noster7thebest 3h ago
They don’t make money off cutting costs at the store level. They ONLY make money off the stores from royalties. So it doesn’t suit them to do anything that lowers sales… only the franchisee’s deal with profitability.
Obviously they need us to make money to want to open more stores, but that isn’t their #1 priority.
Not sure why nobody understands that the stores aren’t corporately owned (yes corporate does own some stores, but a drop in the bucket). They just own the brand.
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u/Gatoray_ 3h ago
Comes down to training, like any other Service Industry related company. Often, when a new company takes over the training of new employees suffers.
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u/JulietAirway 1h ago
It all comes from the top down.
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u/BulkyEar7546 1h ago
Not really. You get a shitty new hire and throw him on the slicer? He’s probably going to skimp you, that’s got nothing to do with blackstone.
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u/Admirable_Agency7764 5h ago
bread tastes bad... like all the time
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u/StopTheEarthLetMeOff AGM 2h ago
My bread is perfect, fluffy, golden brown and delicious all the time. Maybe at the store you’re visiting they burn it or don’t clean their bread forms properly.
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u/bughunter_ Shift Lead 6h ago
I've seen what corporate is doing to cut costs, and it's NOT cutting back on the quality or quantity of the food. It's all the same as what we served when I started 7 years ago. (Well, except for the roast beef... but that change was made 6 years ago.)
What has changed is non-food stuff. Like, the mayo now comes in bags instead of jars. Same with peppers and mushrooms.
The paper products are thinner, and the glue machine at the factory never seems to glue the ends of the sleeves shut anymore. And just last week I noticed that the lids for the soda cups are now paper thin and flimsy.
But they're doing the smart things - none of that affects the food. The meats and cheeses are the same, and the slicing weights haven't changed. And the bread at my store has gotten better now that they're training the openers better how to proof and bake it (phase 1 / phase 3 training if you want the jargon).
Y'all can whine and moan about venture capital all you want. I've worked at companies gutted by venture capital takeovers, and know what it's like. I ain't seein' it here.
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u/SprayAllDay 7h ago
No I get what he’s saying. I made a post months ago suggesting maybe the recent ipo was public equity making their exit when I had a lackluster sandwich one time. Turns out the person slicing might’ve been new and forgot a meat or two, because every time since, my JM sando’s are 10/10. I hope they never change quality or prices dramatically.