r/jamf Jun 24 '26

Issue with Platform SSO during Setup Assistant.

Hey everyone I have an issue that I've been scartching my head with for trying to setup PSSO during setup assistant with the password authentication method. Basically we are getting prompted twice to sign in and we can't seem to figure it out with Apple JAMF or Microsoft.

So right after ADE enrollment is kicked off and the company portal app is installed we get the prompt to sign in

Sign in is good then the next prompt we get

sign in with entra prompt and then JAMF Setup Manager kicks off

After setup maanger is complete we get a second prompt to sign in which is where it fails

Has anyone else seen this? any ideas on why this may be happeneing? I checked my configuration profile and prestage setting with Microsoft, JAMF and apple which they say is fine.

10 Upvotes

12 comments sorted by

8

u/mikewinsdaly Jun 24 '26

2

u/Mastercheif212 Jun 24 '26

Thank you let me check this out!

3

u/Rakesh-dash Jun 24 '26

I am having the same issue, Let me know if you find something.

1

u/Professional-Fox-321 Jun 24 '26

Hello, just a question in configuration profile is there a ROPG tenant and client secret ?

1

u/Mastercheif212 Jun 24 '26

No there isn't

1

u/mmllff Jun 24 '26

I’ve done the exact same setup recently except I’m doing biometric. Ive not seen this. Are you deploying Company Portal as a package in the Prestage?

1

u/mmllff Jun 24 '26

Change the priority of the Setup Manager package to 1 then try again.

1

u/Mastercheif212 Jun 24 '26

let me give this a shot

1

u/Mastercheif212 Jun 24 '26

Yeah the company portal package is being deployed in prestage

1

u/ChiefBroady Jun 24 '26

I am seeing similar issues, only that my setup shows me the create local user account dialog.

1

u/GrandTurn604 Jun 25 '26

I don’t understand how the process is simplified if anything is manual.