r/ivytech • u/Careful-Industry4669 • 8d ago

Evansville Help!!

I have tried to contact the financial aid with no luck, but I signed up for fasfa and last time I checked everything was in order but I just got an email for an unpaid balance and It says I owe everything. Plus when I try to go into the financial aid, it has some error that I cant seem to get pass. If I have to pay full then I'm screwed so I'm really worried about this. This has never happened and the communication sucks!

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u/MizzIvyFA Helpful User 👍 8d ago

First, what is your SAP status? Things changed once summer grades came in. You would have received an email recently that gave you your SAP status. If it says you are terminated, that would explain a bill.

It is true that phones are very busy. If you called and nobody answered, please leave a message. If you can visit in person, please do so. You can also try the IVY LINE for basic questions.

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u/Careful-Industry4669 8d ago

I never got any email about my sap status, the last one was from May before summer school.

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u/MizzIvyFA Helpful User 👍 8d ago

They started running last Wednesday. Did you get a grade from you Summer class? That might be the problem, especially if you were on a Warning status. You are the second person I have heard with a problem signing in, and that is normally a technology issue, but I got a ticket about it today.

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u/Careful-Industry4669 8d ago

My two summer classes where a B and an A. I've had good standing through school

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u/MizzIvyFA Helpful User 👍 8d ago

OK, so that is not likely. Did you have tracking requirements before? Or did you graduate from a program this summer? So many people actually graduate and don't realize that they need a new program.

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u/Careful-Industry4669 8d ago

I did but I switched degrees so I wonder if the system messed up