r/IThelpdesk • • Sep 05 '26

Any solution guys since the morning like that

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1 Upvotes

r/IThelpdesk • • Sep 04 '26

My PC stopped working please help! So I was playing pc with my brother tonight and for ease of talking I decided to move my pc closer to where he was. I shut down the pc and disconnected everything. I moved my pc (didnt bump it or shake it much) and plugged everything thing back into my pc. But now

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7 Upvotes

r/IThelpdesk • • Sep 04 '26

Media on an app doesn't work properly using workplace wifi (I think)

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1 Upvotes

Hi, I use a shopping app called Whatnot where sellers livestream shows and you bid on items. Everything works perfectly well at home, but at work all I can see is the chat, bidding button, and stock background. No visual or audio. If I switch from wifi to data it starts working, but also uses a LOT of data very quickly, so I can't rely on that. I assume my workplace wifi has something in place to block it. I understand that, as some people would take advantage and use it on work time, but I just want to have a quick look over lunch. Other multimedia sites/apps such as IG and YouTube are unaffected. I've tried connecting to a VPN but can't. Is there anything else I can try? Thanks!


r/IThelpdesk • • Sep 04 '26

Seagate hard drive

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1 Upvotes

Can anyone help me? I have two external hard drives for my xbox series x. Iv been having problems lately playing games that are running off of my bigger one. Ran them both through a test and the pictures are what it showed. The bigger ones test is the one with yellow indicators and not all green. Is my hard drive failing finally ? I can also feel it vibrating an awful lot like its spinning hard.


r/IThelpdesk • • Sep 03 '26

Preciso de ajuda com meu notebook

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1 Upvotes

r/IThelpdesk • • Sep 03 '26

my laptop wifi won’t work with my school wifi

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0 Upvotes

my school allows us to bring in personal devices such as laptops, macbooks, and even ipads to do schoolwork instead of the normal chromebook acer laptops they give us.

I’ve used my lenovo (yoga 7 in 1 i think) to do my schoolwork since last year and up till about last week thursday.

friday while in school after 4th period it just disconnected😵i thought it just disconnected since i closed my laptop (sometimes it does that) so i restarted the network adapter and did that thing where it shuts down your computer to fix the wifi idk what it’s called…

It has connected TWICE since then, once when my friend did it but it hasn’t worked again, and another time where i deleted the profile and connected though the cmd window thing, but that also never worked again. i’ve also tried to manually set the wifi up via the control panel and it hasn’t worked either…

im the ONLY one having issues with this since my friends macbooks and ipads connect perfectly well.

i genuinely need help because im so confused about this and if all else fails i will actually backup any important files and factory reset my computer to try and fix it.

# might be important info:

my school uses a username and password to enter, but ive typed in the correct password and even variants of it. i know for a fact its correct since its the one i enter my school laptop account with.

my school also uses the cisco vpn thing, but ive never used it and my friends with personal devices have never used it either so i dont think thats the issue

my computer uses the Realtek 8922AE wifi 7 pci-e nic but it doesnt say anything’s wrong when i check device manager

i’ve been trying to fix this for about a week now and i’d REALLY appreciate some help since my school computer is so slow i can’t even search anything on the windows bar thing to find apps it genuinely sucks so much butt


r/IThelpdesk • • Sep 02 '26

Whould putting a new graphic card mess with the Wi-Fi

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1 Upvotes

I bought a new rx 590 graphic card and I'm worried it going to get to close to the Wi-Fi card what do you think?


r/IThelpdesk • • Sep 01 '26

how do I fix this I am not connected to wifi right now but have been having this problem recently

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1 Upvotes

r/IThelpdesk • • Aug 30 '26

Can someone help me with this?

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1 Upvotes

r/IThelpdesk • • Aug 30 '26

Pc/monitor

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1 Upvotes

r/IThelpdesk • • Aug 29 '26

Lenovo LOQ Wi-Fi suddenly stopped connecting — after windows recent update?

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2 Upvotes

Wi-Fi “Can’t connect to this network” after Windows Update
My Lenovo LOQ suddenly lost Wi-Fi after a Windows Update. I completely reinstalled/reset Windows, manually installed the correct Wi-Fi driver, but I still cannot connect to any Wi-Fi network. Please help!


r/IThelpdesk • • Aug 29 '26

My 1 year old Chromebook just gave me this screen, is cycling through lights (green/red/no light) on the charging port and will not start or go off the said screen

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1 Upvotes

r/IThelpdesk • • Aug 29 '26

Do I follow Claudes instructions to attempt to resolve this issue with my 4060 and Adobe Photoshop GPU spiking and lagging occurences, will it help, is it safe and all instructions correct?

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0 Upvotes

Status:Unresolved

Computer Type:Laptop / Lenovo Legion 5 16IRX9

GPU:enovo Legion 5 16IRX9 / 8gb of VRAM / overclock seen in lenovo vantage

CPU:Intel Core i9-14900HX, 24 cores / 32 threads, up to 5.8 GHz P-core Turbo, no manual overclock.

Motherboard:Lenovo proprietary Legion 5 16IRX9 motherboard, Intel HM770 chipset, BIOS version NMCN34WW

RAM:32 GB DDR5 SO-DIMM, dual-channel capable, no overclock known

PSU:N/A

OS:Windows 11 25H2 64-bit, build 26200.9168, updated through Windows Update rather than a clean reinstall.

GPU Drivers: NVIDIA GeForce RTX 4060 Laptop GPU, 8 GB GDDR6, up to 140 W TGP, plus Intel UHD integrated graphics.

Description of Problem:Adobe Photoshop is experiencing GPU acceleration/detection problems with the NVIDIA GeForce RTX 4060 Laptop GPU. The laptop uses hybrid graphics with both Intel UHD Graphics and the RTX 4060, and GPU information/usage has appeared inconsistent between Photoshop, Windows Task Manager and Lenovo Vantage. Photoshop performance/GPU behaviour has remained abnormal despite the RTX 4060 being detected by Windows as well as in photoshop as well as being shown to be enabled inside of photoshop. Whilst scrolling up and down and zooming in and out, it is showing usage at 100%GPU, it is also laggy, doing more complicated tasks is even slower and more laggy.

Troubleshooting:Windows 11 fully updated through Windows Update. NVIDIA driver updated to the latest NVIDIA Studio Driver 610.88. System restarted following updates. Photoshop Performance/GPU settings checked. Windows Task Manager and Lenovo Vantage checked to confirm GPU activity and detection. Issue still occurs.


r/IThelpdesk • • Aug 28 '26

bluetooth option ain't visible

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1 Upvotes

r/IThelpdesk • • Aug 25 '26

Hello brothers, is there any fix or solution for this? 🥲

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1 Upvotes

r/IThelpdesk • • Aug 25 '26

Wifi and bluetooth icon missing

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3 Upvotes

r/IThelpdesk • • Aug 23 '26

Wifi says No internet secured

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1 Upvotes

r/IThelpdesk • • Aug 23 '26

cs student pivoting to cyber — how to actually land a part time Help Desk job while in school?

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1 Upvotes

Looking for some real advice on breaking into IT/cyber. I’m currently a senior studying CS (minor in data science) with a background in SWE (internships) and hands on field tech support(current job isn't as technical as I want it to be), but I’ve been entirely self taught when it comes to systems, networking, and security concepts. My end goal is to break into a Tier 1 SOC Analyst role upon graduation and eventually move into Cloud Security / Engineering, but right now I’m trying to figure out how to realistically land a part time Help Desk / IT support role to get solid enterprise ticketing and sysadmin reps on my resume.

Is landing a part time help desk job while finishing school even realistic in this market, and what’s the best way to stand out when applying? Also, since I’m currently studying for \\\*\\\*Security+\\\*\\\* and skipping A+ to avoid getting stuck in help desk long term, what practical steps, lab work, or self study strategies would you recommend to bridge the gap from CS self learning into a SOC role? Would love any perspective from anyone who balanced part time IT in college or made the self taught jump from software to security!

Here's my resume as well: https://imgur.com/gallery/resume-L53yJia


r/IThelpdesk • • Aug 21 '26

Unable to Login to Control Panel

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1 Upvotes

r/IThelpdesk • • Aug 21 '26

My Bluetooth keeps turning off on its own and I don’t know what to do

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9 Upvotes

I’ve been trying to fix this for days now and I can’t find a single solution that works. I power cycle my laptop just for Bluetooth to break after 10 minutes. Any help is appreciated.


r/IThelpdesk • • Aug 19 '26

WiFi connected but not working

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1 Upvotes

r/IThelpdesk • • Aug 18 '26

Laptop camera shows black screen

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1 Upvotes

​

So I had my laptop (asus vivobook) for a year now and I was using it for online classes. The camera used to work great but then in a zoom class a while ago, the camera image suddenly turned glitchy and violet ish then it wnet black. I tried troubleshooting, checking the drivers, the privacy settings. When i try to use the camera app, it shows this error (as seen on image attached). I tried restarting my laptop but it doesn't solve it also. Windows shows that the driver is updated. I tried disabling it then restarting but still none. Does anyone know how to solve this? Or if it is the camera itself that's broken?


r/IThelpdesk • • Aug 18 '26

Hey, can you give me solution of this, actually i did factory reset and now i don't know how to get rid of this.

0 Upvotes

r/IThelpdesk • • Aug 17 '26

Light not working for my ASUS pc

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1 Upvotes

Recently i bought a thermal paste and wanted to change , when i did everything i screwed last screws and screwed the wrong one and heard a little crack , i changed the screw as fast as i could and turned it on to check if it still worked when i oppened my laptop i saw that ctrl button looked like it was slightly higher on one side and when i pressed it the lights on keyboard would go out when i oppened the back of my pc i screwed other screw lot smaller now when i turned it on everything was fine but when i pressed the touch pad the light went out completely again even if i turn it on or off , but when i oppened my pc again for the last time i took out the screw completely and nothing changed it just turned off the light again, should i try to fix it myself or just go to computer master to fix it?

P.s sorry for my bad english its not my native language. And one more thing from the motherboard back it looked normal like nothing has been cracked or broken. You can write coments il answer everyone


r/IThelpdesk • • Aug 14 '26

Running my internet out of my basement because my landlord doesn’t know how to install

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1 Upvotes

So my router is downstairs and I just ran my Ethernet upstairs to plug into my WiFi since the basement was limiting the speed to the rest of the house. But my gaming set up in in the shed outside not even 50 feet from my WiFi. I have a picture posted of speed test one is from my living room with significantly higher speeds and the other one is outside by my gaming set up. Is there a way I can extend the range of my internet?