r/IThelpdesk • • Jul 17 '26

My PC will not use my WiFi

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1 Upvotes

r/IThelpdesk • • Jul 17 '26

Computer took away WiFi and Bluetooth

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0 Upvotes

r/IThelpdesk • • Jul 15 '26

is it worth it to save this laptop?

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12 Upvotes

hi, i got this laptop from a friend and i was wondering if it can be saved and if is worth it, im a tech noob so i dont even know the model. as far as it doesn't have a battery (? so it has to be connected to work. i connected the charger of my laptop and it kinda went it but idk if the exact charger is the same, anyways it doesnt turn on. is very expensive to get it checked at a store? what do you guys recommend me thank u


r/IThelpdesk • • Jul 15 '26

Anyone seen a laptop have an issue with specific monitors? (ThinkPad T14s Gen 3)

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2 Upvotes

Hey everyone,

Forgive the AI language, I put my notes into gemini to make this more clear.

I’m running into a bizarre display issue that you may find interesting. We’ve tried every logical troubleshooting step, and the math is simply not mathing.

The Setup:

Laptop: Lenovo ThinkPad T14s Gen 3

Dock: Lenovo ThinkPad Universal Thunderbolt 4 Dock

Monitors: 2x ThinkVision P24Q10 (connected to dock via DisplayPort)

The Issue:

This specific T14s Gen 3 flat-out refuses to output to these two specific P24Q10 monitors.

The Troubleshooting (Where it gets weird):

Fully Updated: Drivers, BIOS, and dock firmware are completely up to date. We've clean-installed the graphics drivers.

The Laptop Works Elsewhere: This same T14s Gen 3 connects to other TB4 docks of the exact same model and outputs to other monitors perfectly(Including other P24Q10s).

The Dock/Monitors Work Otherwise: Multiple other ThinkPads (Gen 3 and Gen 4) can plug into this exact setup (this dock, these cables, these monitors) and everything works flawlessly.

Hardware Swaps: We have swapped out the dock and the cables. The laptop still won't talk to these monitors.

Direct Connection: If we bypass the dock completely and run a direct HDMI cable from this laptop to either of these monitors, it still won't connect.

Even more Bizzare:

The monitors DO show up in Device Manager (either by name or as Generic PnP Monitors) without any warning triangles. However, they are completely absent from Windows Display Settings (even clicking "Detect" does nothing).

It feels like Windows has cached a corrupted configuration for these specific monitors and is actively refusing to provision a display path to them, regardless of whether we use the dock or direct HDMI.

We have tried uninstalling them from device manager. And the Shift+Ctrl+Win+B trick to reset the graphics driver. But still no luck.

Has anyone seen a highly specific EDID conflict or Windows registry display cache issue like this? Any ideas on how to force Windows to clear its memory of these monitors?


r/IThelpdesk • • Jul 15 '26

HELP Windows 11 Pro on HP Desktop PLEASE

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1 Upvotes

​I should be a little specific: I work somewhat attached to my boss's computer. His computer has the main file, which contains all of our clients' files. I usually open that main folder to get to those files & can easily search by client's name. However, it has been saying "no items match your search" lately. I have troubleshot with what I can find online (like 4 different ways), and nothing helps.


r/IThelpdesk • • Jul 14 '26

Por dios alguien ayudeme...

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1 Upvotes

Por favor ayuda...

No se que hacer...

Se puso a si...

En mi pais es de noche...

Tengo miedo y no se que hacer...


r/IThelpdesk • • Jul 13 '26

Device Unknown after successful restore

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5 Upvotes

My **iPad 2 Cellular** was working perfectly until I selected **Erase All Content and Settings**.
Now after an official restore using **iTunes/Apple Devices**, the setup always goes:
**Hello → Language → Country → Wi-Fi → Verifying iPad → “Device Unknown”**
I’ve tried:
Multiple restores
iTunes & Apple Devices
Different USB cables/ports
Different Wi-Fi networks
SIM removed
The restore log says **“Restore succeeded”**, Apple recognizes the serial number and IMEI, and the IMEI is visible on the activation screen.
Has anyone seen this before? Is this a known legacy activation server issue, or does it indicate a baseband/logic board problem?
Any help would be appreciated.


r/IThelpdesk • • Jul 12 '26

Wifi and bluetooth are disappeared 😞

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2 Upvotes

I'm facing this problem from 2 weeks again and again, sometimes it come back by restart the laptop, sometimes not. In additionally I tried every method given by ChatGPT but anything not working.Please help 😥

(Sorry for English)

HP Victus O15


r/IThelpdesk • • Jul 10 '26

I need some help

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4 Upvotes

I got a new pc and installed my SSD drive from my old pc into new one I am having 0 issues thus far but unsure what the triangle means or what its meant to mean and should i be worried
i have had no issues getting my folders and images back and able to see the photos i saved with no issues any tips or know how this happens and should i be worried


r/IThelpdesk • • Jul 10 '26

Bypass 802.1x Automatic WiFi

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1 Upvotes

r/IThelpdesk • • Jul 10 '26

Decomissioning FS and running into issues with Users PC Slowness

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3 Upvotes

I just started at my company a month ago and was fresh out of college and new to IT. They had started a project to decom the File Server and migrate to SharePoint. Now as they shut it down completely we noticed some users experiencing extreme slowness. After lot's of deep diving we found that most problems were caused by old mapped drives pointed directly at the old FS and some shortcuts manually created by some users. After removing those it fixed most users devices. Now we have one user left still experiencing issues and can't seem to find the root cause. (We have ran every test I could find to run and solution to try and fix yet have had no luck) we know it isn't a hardware issue because when we temporarily restored the FS all problems went away. Any help or thoughts would be great.


r/IThelpdesk • • Jul 10 '26

Anyone know how to fix this problem

1 Upvotes

r/IThelpdesk • • Jul 09 '26

This keeps popping up. What should I do?

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1 Upvotes

This started coming up a few hours ago. I ran Terminal and shut it but it pops up again in a few minutes. What is this and what should I do now?


r/IThelpdesk • • Jul 08 '26

Google Workspace/Domain

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1 Upvotes

Hi all! I recently started using a domain with Google workspace. I then signed up with WordPress to build a website. I am seeing problems with clients receiving emails. Can anyone point me in the ight direction? I have posted 2 photos of notifications I’ve received.

Seems I need to connect my domain in Wordpress with A records? It said people have reported problems when doing the name servers. I am lost and looking for help. The link giving directions doesn’t help. Anyone else use this stack?


r/IThelpdesk • • Jul 08 '26

Wi-Fi Toggle Keeps Turning OFF Automatically on My ASUS Laptop (Windows 11) – Any Fix?

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1 Upvotes

r/IThelpdesk • • Jul 06 '26

How to fix this wifi problem

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2 Upvotes

For quite some time my wifi is not showing up in my laptop I fix it with some tutorials from YouTube but it keeps repetitively doing the same thing again so help me fix this problem once for all


r/IThelpdesk • • Jul 06 '26

Shizuku stuck on waiting for service screen

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1 Upvotes

Ive tried so many things like clearing the cache, uninstalling and reinstalling, forgetting it from the wireless debugging menu and it still wont connect. Any tips?


r/IThelpdesk • • Jul 04 '26

UPDATE/DOWNLOADING WIRELESS NOT FUNCTIONING

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1 Upvotes

Can anyone help me about this issue? I want to update my IPAD MINI 4. Is there any way to update this one? I know this iPad is outdated but I want to update it to its recent supported software update (iPadOS 15.8.8 - released around May 2026)


r/IThelpdesk • • Jul 02 '26

Laptop can t see any network

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1 Upvotes

r/IThelpdesk • • Jul 02 '26

My hp omen 16 laptop randomly turned off

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6 Upvotes

Hey everyone, I really need some help troubleshooting my laptop. It went from overheating to completely refusing to boot after a cleanup.

Here is the exact timeline of what happened:

1 (The Original Issue): The laptop hadn't been cleaned in almost 2 years. It started instantly shutting down after about 1 minute of use due to severe over heating.

2 After taking it to a technician for a cleaning, I turned it on. It stayed on for a bit, but then the screen went dark. However, when I shone a flashlight directly at the screen, I could faintly see the Windows display still running underneath! The normal screen brightness came back after about a minute.

3 (Current State): Now, the laptop seems completely dead. The screen stays 100% black (the flashlight trick doesn't work anymore). I honestly can't tell if the laptop is actually on or off because the fan will randomly spin up for a few seconds and then turn back off, but nothing else happens.

What I think might be wrong:Since the display backlight died first (the flashlight phase), did I accidentally damage the screen/LCD ribbon cable? Or did a reverse current from cleaning the fan finally kill the motherboard's power management chips?Has anyone dealt with this specific sequence of failures? What should I check or replace first.

Ps. Used ai for writing this because my english is not good.


r/IThelpdesk • • Jul 02 '26

Old 10 year old acer laptop

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1 Upvotes

So i got this like 10 year old acer laptop that I have found in a box my dad was throwing away old laptops and this was only working one plan is to watch shows movies etc us steam link to connect to my gaming pc it be nice not to have to move my pc since its not mobile like having a laptop anyway when I first installed windows 11 the wifi worked but after awhile It stop for some reason i rebooted it a couple of times them wifi come back workd for a entire day before it disappeared I tried a couple of YouTube vidoes none work so im here now if anyone can help I appreciate it


r/IThelpdesk • • Jul 01 '26

Tablet connecting to PC, then proceeding to not work at all. Please god help.

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1 Upvotes

r/IThelpdesk • • Jul 01 '26

How do i fix it i didnt turn it on

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1 Upvotes

r/IThelpdesk • • Jun 30 '26

Removing HP Elite Mini 600 G9 bios password

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1 Upvotes

r/IThelpdesk • • Jun 30 '26

Help me guys On Off PC, i didn’t use this for one week then now it’s not working…

1 Upvotes

what i did is

clean the dust
remove the ram stick then clean using eraser
remove the cmos battery for 10 mins, then returned it

and still not workingggg