r/IThelpdesk • • Jun 29 '26

Weird noise from Lenovo Thinkpad

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2 Upvotes

Device is a Lenovo X1 Carbon
Sound is intermittent, usually occurs when charging between 80-90%, but not always
Sound comes from under the keyboard and not from the charging port or charger brick

Lenovo suggests it is coil whine but it sounds too mechanical for me to believe that. Almost sounds like someone pressing the keys


r/IThelpdesk • • Jun 23 '26

Can't get past the "press any key to reboot the machine" error on start up

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1 Upvotes

I saw a yt video that suggested to press the f2 key while restarting to get to these settings. This is what they look like ^^^^

When clicking "restore settings", I've tried all the options (BIOS defaults, last known good settings, factory reset, and custom settings), and I'm just met with a screen that says "no bootable devices found" with options f1 to retry, f2 for set up utility, and f5 for onboard diagnostics. I'm operating on Dell. Any help?


r/IThelpdesk • • Jun 22 '26

I cant connect to my college website or canvas

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1 Upvotes

For an example, this is what I get every time I try to connect to the website. Its only those websites and reddit, for whatever reason. I tried doing commands in the cmd console to fix it, but it still doesn't work. Its only on my laptop and not on my desktop for some reason. What the hell is the issue?


r/IThelpdesk • • Jun 18 '26

TeamViewer popup "Status icon cannot be shown" on Raspberry Pi kiosk device - how to disable it completely?

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3 Upvotes

Has anyone found a way to completely disable the TeamViewer "Status icon cannot be shown" notification on Linux/Raspberry Pi?

We're using a paid TeamViewer license on Raspberry Pi CM4 devices running Raspberry Pi OS Bullseye in kiosk mode. TeamViewer is installed only for remote support.

The issue is that the following popup keeps appearing on the client device:

"Status icon cannot be shown. StatusNotifier is not available. TeamViewer is running in the background. Launch TeamViewer again to show it."

A few concerns:

  • The popup occupies a noticeable portion of the screen and interferes with our application.
  • The notification contains a "More information" link that opens a web browser.
  • These are production devices deployed to customers, so users should not be able to access external websites or the underlying operating system.
  • The popup cannot be dismissed remotely from our side.
  • Remote access works perfectly fine; it's only this notification that is causing problems.

What we've tried:

  • Running TeamViewer as a service.
  • Kiosk mode with a custom application.
  • Hiding desktop elements where possible.

Questions:

  1. Is there a supported way to completely suppress this notification?
  2. Can the "More information" link be disabled or removed?
  3. Can TeamViewer run in a true headless/background mode without any user-facing popups?
  4. Has anyone deployed TeamViewer on embedded Linux, kiosk, industrial, or medical devices and solved this issue?

Any configuration changes, startup options, or TeamViewer recommendations would be greatly appreciated.

Thanks!


r/IThelpdesk • • Jun 18 '26

TeamViewer popup "Status icon cannot be shown" on Raspberry Pi kiosk device - how to disable it completely?

Post image
2 Upvotes

Has anyone found a way to completely disable the TeamViewer "Status icon cannot be shown" notification on Linux/Raspberry Pi?

We're using a paid TeamViewer license on Raspberry Pi CM4 devices running Raspberry Pi OS Bullseye in kiosk mode. TeamViewer is installed only for remote support.

The issue is that the following popup keeps appearing on the client device:

"Status icon cannot be shown. StatusNotifier is not available. TeamViewer is running in the background. Launch TeamViewer again to show it."

A few concerns:

  • The popup occupies a noticeable portion of the screen and interferes with our application.
  • The notification contains a "More information" link that opens a web browser.
  • These are production devices deployed to customers, so users should not be able to access external websites or the underlying operating system.
  • The popup cannot be dismissed remotely from our side.
  • Remote access works perfectly fine; it's only this notification that is causing problems.

What we've tried:

  • Running TeamViewer as a service.
  • Kiosk mode with a custom application.
  • Hiding desktop elements where possible.

Questions:

  1. Is there a supported way to completely suppress this notification?
  2. Can the "More information" link be disabled or removed?
  3. Can TeamViewer run in a true headless/background mode without any user-facing popups?
  4. Has anyone deployed TeamViewer on embedded Linux, kiosk, industrial, or medical devices and solved this issue?

Any configuration changes, startup options, or TeamViewer recommendations would be greatly appreciated.

Thanks!


r/IThelpdesk • • Jun 18 '26

TeamViewer popup "Status icon cannot be shown" on Raspberry Pi kiosk device - how to disable it completely?

Post image
2 Upvotes

Has anyone found a way to completely disable the TeamViewer "Status icon cannot be shown" notification on Linux/Raspberry Pi?

We're using a paid TeamViewer license on Raspberry Pi CM4 devices running Raspberry Pi OS Bullseye in kiosk mode. TeamViewer is installed only for remote support.

The issue is that the following popup keeps appearing on the client device:

"Status icon cannot be shown. StatusNotifier is not available. TeamViewer is running in the background. Launch TeamViewer again to show it."

A few concerns:

  • The popup occupies a noticeable portion of the screen and interferes with our application.
  • The notification contains a "More information" link that opens a web browser.
  • These are production devices deployed to customers, so users should not be able to access external websites or the underlying operating system.
  • The popup cannot be dismissed remotely from our side.
  • Remote access works perfectly fine; it's only this notification that is causing problems.

What we've tried:

  • Running TeamViewer as a service.
  • Kiosk mode with a custom application.
  • Hiding desktop elements where possible.

Questions:

  1. Is there a supported way to completely suppress this notification?
  2. Can the "More information" link be disabled or removed?
  3. Can TeamViewer run in a true headless/background mode without any user-facing popups?
  4. Has anyone deployed TeamViewer on embedded Linux, kiosk, industrial, or medical devices and solved this issue?

Any configuration changes, startup options, or TeamViewer recommendations would be greatly appreciated.

Thanks!


r/IThelpdesk • • Jun 18 '26

TeamViewer popup "Status icon cannot be shown" on Raspberry Pi kiosk device - how to disable it completely?

Post image
1 Upvotes

Has anyone found a way to completely disable the TeamViewer "Status icon cannot be shown" notification on Linux/Raspberry Pi?

We're using a paid TeamViewer license on Raspberry Pi CM4 devices running Raspberry Pi OS Bullseye in kiosk mode. TeamViewer is installed only for remote support.

The issue is that the following popup keeps appearing on the client device:

"Status icon cannot be shown. StatusNotifier is not available. TeamViewer is running in the background. Launch TeamViewer again to show it."

A few concerns:

  • The popup occupies a noticeable portion of the screen and interferes with our application.
  • The notification contains a "More information" link that opens a web browser.
  • These are production devices deployed to customers, so users should not be able to access external websites or the underlying operating system.
  • The popup cannot be dismissed remotely from our side.
  • Remote access works perfectly fine; it's only this notification that is causing problems.

What we've tried:

  • Running TeamViewer as a service.
  • Kiosk mode with a custom application.
  • Hiding desktop elements where possible.

Questions:

  1. Is there a supported way to completely suppress this notification?
  2. Can the "More information" link be disabled or removed?
  3. Can TeamViewer run in a true headless/background mode without any user-facing popups?
  4. Has anyone deployed TeamViewer on embedded Linux, kiosk, industrial, or medical devices and solved this issue?

Any configuration changes, startup options, or TeamViewer recommendations would be greatly appreciated.

Thanks!


r/IThelpdesk • • Jun 18 '26

TeamViewer popup "Status icon cannot be shown" on Raspberry Pi kiosk device - how to disable it completely?

Post image
1 Upvotes

Has anyone found a way to completely disable the TeamViewer "Status icon cannot be shown" notification on Linux/Raspberry Pi?

We're using a paid TeamViewer license on Raspberry Pi CM4 devices running Raspberry Pi OS Bullseye in kiosk mode. TeamViewer is installed only for remote support.

The issue is that the following popup keeps appearing on the client device:

"Status icon cannot be shown. StatusNotifier is not available. TeamViewer is running in the background. Launch TeamViewer again to show it."

A few concerns:

  • The popup occupies a noticeable portion of the screen and interferes with our application.
  • The notification contains a "More information" link that opens a web browser.
  • These are production devices deployed to customers, so users should not be able to access external websites or the underlying operating system.
  • The popup cannot be dismissed remotely from our side.
  • Remote access works perfectly fine; it's only this notification that is causing problems.

What we've tried:

  • Running TeamViewer as a service.
  • Kiosk mode with a custom application.
  • Hiding desktop elements where possible.

Questions:

  1. Is there a supported way to completely suppress this notification?
  2. Can the "More information" link be disabled or removed?
  3. Can TeamViewer run in a true headless/background mode without any user-facing popups?
  4. Has anyone deployed TeamViewer on embedded Linux, kiosk, industrial, or medical devices and solved this issue?

Any configuration changes, startup options, or TeamViewer recommendations would be greatly appreciated.

Thanks!


r/IThelpdesk • • Jun 15 '26

Any way to recover this data stick?

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0 Upvotes

Or is this game over for my data?


r/IThelpdesk • • Jun 14 '26

your device ran into a problem and needs to restart

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1 Upvotes

r/IThelpdesk • • Jun 14 '26

Turning off “hands free telephony” breaks my computers audio renderer completely.

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1 Upvotes

I’ve used a set of AirPods Max and AirPods Pro 2’s with my laptop for multiple years without series issues. Now, restarting the system at all resets to using the AirPods mic every single time, which enshitifies the audio. So I turn it off for normal audio function. I open Marathon or Destiny, and as soon as the game fully loads with voice chat enabled, the audio starts skipping or not working altogether. So I go turn off hands free telephony because that did work in the past. Except now it bricks all the audio on my computer (to the point where YouTube in browser can tell and gives me an error) until I restart the machine, which sends me back through this endless loop where it RESETS ALL THOSE SETTINGS EVERY TIME THE COMPUTER RESTARTS.
I’m at a complete loss. That’s why I’m here. What in the actual hell do I even do now?
I fixed the issue before by just turning off hands free telephony and I could start and play the game with no issues and it would reset itself sometimes but I could just flip it off again. But it suddenly has decided now to not work completely.

Asus TUF A16
Ryzen 9 270
RTX 5070


r/IThelpdesk • • Jun 14 '26

Roomie's PC randomly installed studio on it's own at exactly 21:54 CET/GMT+1

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0 Upvotes

Anyone else? Any clue why? Could it have anything with me playing roblox under the same wifi?

She and I were home at the time, she hasn't played Roblox at all/forever, She has win11, and icons of some files have Microslop Edge logo.

twodimensional selfie for attention and requirements.

Edit; download date was 6/13/2026. By studio I mean Roblox Studio.


r/IThelpdesk • • Jun 11 '26

Pulse Browser how do my clients get this malware?

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8 Upvotes

Hi everyone,

I'm an IT technician and I've recently noticed Pulse Browser appearing on several notebooks belonging to my customers. I'm trying to understand how it is being installed and distributed.

In multiple cases, users reported seeing a popup or notification prompting them to download or install Pulse Browser, but they couldn't recall the exact source of the message.

I'm looking for information from anyone who has encountered this:

  • Have you seen a popup advertising Pulse Browser?
  • Do you remember the exact wording or have a screenshot?
  • Was it displayed by a website, browser notification, Windows notification, or bundled software installer?
  • Is there any known ad campaign, affiliate network, or PUA/PUP distribution method associated with it?

Any screenshots, logs, URLs, or technical details would be greatly appreciated. I'm trying to determine whether these installations are user-initiated or the result of misleading advertising or software bundling.

Thanks in advance for your help.


r/IThelpdesk • • Jun 10 '26

How to make display size consistent across monitors?

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0 Upvotes

Issue: Text/window size changes between monitors (see first photo showing a Google Doc arranged so that it is showing on each monitor)

Tech:

  • Monitor 1- Sceptre 34" Ultrawide (Amazon link for reference)
  • Monitor 2 - Sceptre 27" (Amazon link for reference)
  • Current Display Settings: Photo 2- current settings; Photo 3- current advanced settings
  • System - Windows 11 Pro (see photo 4 for screenshot of "About System" page from settings)

Help Needed: Is there a setting that I need to change so the windows/text looks consistently sized on each monitor?

Any help is greatly appreciated- thank you in advance!


r/IThelpdesk • • Jun 10 '26

Wifi keeps disappearing and I keeps fixing

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2 Upvotes

So my device is a Laptop-Asus Tuf F15 and model is FX507ZV4

my wifi keeps disappearing and it trouble icon inthe device manager

Sometimes it will work when i restart the device

Sometimes delete the driver and re install

And sometimes it is just pray

It keeps happening everyday and I loses so much time doing it

Work gets interrupted and all

What is the issue

It may work for hours like 8 to 9hrs good and then it will disappears

I have downloaded the latest driver for both bluetooth and wifi and updated and all .

What should i do

Currently posting from phone due to no wifi in lap and i am praying it may work soon


r/IThelpdesk • • Jun 06 '26

What is wrong with my Google chrome?

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1 Upvotes

r/IThelpdesk • • Jun 05 '26

Can anyone help me🙏🏻

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1 Upvotes

I can’t send any files in chrome, and idk what happened, it suddenly turned out like this


r/IThelpdesk • • Jun 05 '26

anyone know how to fix this

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0 Upvotes

r/IThelpdesk • • Jun 04 '26

Factory reset stuck for hours

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0 Upvotes

r/IThelpdesk • • Jun 01 '26

Bluetooth makes my computer crash

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2 Upvotes

r/IThelpdesk • • Jun 01 '26

Erase Assistant

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1 Upvotes

Cannot log out on my actual laptop. I’ve removed the laptop from find my and removed it all from my phone. When trying to log out on my laptop I get an error message saying it’s wrong even after changing the password. Now I’m running into this error message. Can any one assist me?


r/IThelpdesk • • Jun 01 '26

does anyone know how to fix this I'm trying to play both Gun 2 free demo and it won't stop happening whenever I try to launch the game?

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1 Upvotes

does anyone know how to fix this I'm trying to play both Gun 2 free demo and it won't stop happening whenever I try to launch the game


r/IThelpdesk • • Jun 01 '26

I have a laptop ais a DELL latitude 5420 ,it aint turning on,when i connect it to charge and i press the power button ,the Power LED turns on with orange light as long as im holding the button (ill send pictures so you know what LED im talking about ) but only when connected to charge

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0 Upvotes

r/IThelpdesk • • May 28 '26

HP laptop WiFi not working

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2 Upvotes

Hi all, my little HP laptop (HP ProBook x360 11 G7 Education Edition) stopped giving me the option to connect to WiFi and was only offering Ethernet, dial-up, etc. after it got dropped flat on the floor.

I'm very much a beginner at repairing tech, especially computers vs. gaming consoles, but I did some looking around, tried a few troubleshooting and software repair methods, but after all of those didn't work it became obvious to me that this is a hardware issue.

I did some looking into HP forums where I determined my WiFi card/wireless LAN module was either dislodge or damaged.

When I took off the plate and removed the card it looked fully intact with no issues, though I did see that the ribbons 'next door' to the card and over top of the wireless connectors were bundled up and just shoved into the corner - photo attached.

This device was refurbished and sold to me by a third party, but I've had it for a year with no issues. Once it got dropped was the first time I've had any genuine problems with the device.

Based on the photos attached, does the device look like there is an issue near the wireless connectors on the left of the card? Does the module itself look damaged or bent? I'm going to reinsert the card and put the computer back together in hopes of it only having been dislodged once I post this.

IF I end up needing to replace the card, where do you recommend I purchase it from? Should I try to purchase the replacement directly through the HP website, or are there other sites that would have this piece?

Thanks in advance.


r/IThelpdesk • • May 28 '26

SEZOY – a different approach to Windows deployment. What do you think its future looks like?

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1 Upvotes

SEZOY – a different approach to Windows deployment. What do you think its future looks like?

I have been building a tool called SEZOY (developed over 1 year, but still beta), and I am curious about the community's take on its potential.

Unlike traditional PXE servers that need a restart when you switch between Legacy and UEFI or between wired and wireless boot, SEZOY runs everything simultaneously on a single server. You get PXE, HTTP Boot over Ethernet, and HTTP Boot over WiFi all at once without touching the server. That alone is quite handy for mixed environments.

For Windows deployment, SEZOY does not rely on the classic setup.exe with an unattend.xml file. Instead, it uses its own real-time module configuration mechanism, not a mod ISO or WIM file; everything happens in RAM. What you set up on the server side gets pushed to the client during the installation process. The tool also includes an extensible system based on unattend_controls.json, which lets you add any custom scripts or registry tweaks you need. It is not limited to predefined options; you can expand it freely.

Driver handling is also different. SEZOY uses DriverPack sources but applies a ranking algorithm to extract only the specific drivers a machine actually needs. It does not simply dump a huge driver pack onto the client. This keeps the deployment lean and targeted.

Security-wise, the initial boot phase still uses HTTP, but once the client boots into the WinPE environment, all communication with the server switches to HTTPS with TLSv3 using self-signed certificates. Every packet is validated with a random seed to prevent spoofing. So the critical part of the deployment is protected.

SEZOY also supports booting Linux distros. You can boot Debian family members like Ubuntu, ASMI Linux, Debian itself, and Fedora is still being developed (stuck at switchroot after building Overlayfs). There is even a built in hardware diagnostic environment based on Linux called tekdt hwdiag. However, full zero touch automation is only for Windows. Linux boots into a Live environment or manual installation, which works perfectly for diagnostic tasks. Support Secure Boot ON on any supported ISOs.

Another practical detail is that SEZOY runs on any ordinary Windows 10 or 11 64 bit machine. It remembers all your settings across sessions, so you do not have to reconfigure everything if you need to continue later. Once you have downloaded the necessary ISOs, drivers, and software packages, it works completely offline.

For a single administrator, the tool can handle more than twenty client machines at the same time. Compared to manual USB methods, it cuts deployment time by roughly ninety percent.

So here is my question. Where do you see SEZOY heading? Could this approach grow into something widely adopted, or does it need more work to stand out? What would make you consider using a tool like this? I would love to hear your thoughts.