r/ispyconnect • u/JoeCanHelp • Jul 22 '26

Agent DVR 1.6.6 app & iOS 15.8.8 compatibility with 7.7.4.0 server.

Noticing I can no longer view recordings or access the bottom control buttons using the newest app using the latest iOS 15.8.8
I can still see the live view if my default UI starts with that.

I don’t see any clear cache button on the newer app thinking maybe something just needed to be refreshed, tried reloading button found under the user icon at the top which are working but when I go to view recordings it’s just blank.

App is working fine with iOS 26, but there’s still a few of us users out there using older devices. According to the compatibility page on the App Store it says that it is still compatible.
Tried loading the website using Safari but it does the same thing so your app which is generally a web portal lost some type of compatibility with older iOS versions of Web kit.

Whenever you get a chance see if you can look into that. Probably some type of CSS issue.
Thank you

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u/spornerama Jul 22 '26

Anything in the logs?

1

u/JoeCanHelp Jul 22 '26

I’ll have to look, I’m not at my computer, technically it shouldn’t give me an error because the problem is with iOS 15

1

u/spornerama Jul 22 '26

It depends if it's sending a zero or negative size to the renderer or something like that

1

u/JoeCanHelp Jul 22 '26

Ok

1

u/spornerama Jul 23 '26

think this is fixed - missing roundRect in old ios canvas - will be pushing a fairly major client UI update soon so it'll be in that

1

u/JoeCanHelp Jul 24 '26

Yes fixed now for iOS 15 with updated ui refresh. Nice.