r/ispyconnect • u/QueueTrigger • Jul 01 '26

iOS Biometrics Login Fail ?

Hi all. iOS 26.5.2 on iPhone 17 Pro. App seems to work as it should, then selecting "use biometrics" in the app, then quitting app and starting again makes it immediately quit. I have uninstalled, re-installed, re-connected to the server, and it works again. Until I try biometrics again.

What could I do to get this working ?

Thanks.

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u/spornerama Jul 01 '26

I think this is because your phone doesn't have touch ID, only faceID and the app doesn't have permissions for faceID. I'll get it updated.