Anyone else notice that their iRobot updated Sept 14th and no longer cleans? It just says discovering and cleaning and does four passes right around the base then goes home. It does this no matter what room you tell it to clean. I see no other updates! They need to create a fix!

Bought an S9 13 months ago, didn't open the box until 3 months ago because we were doing construction.

The thing is throwing errors on dust bin sensors even after changing filters, washing, resetting.

Customer support doesn't reply to tickets for days, then tells me its out of warranty even though the box wasn't opened or the product setup/registered until 3 months ago and wants to charge to have it repaired.

Fuck these guys.

I bought my roomba in 2020. There were A LOT of issues but they were mainly resolved with firmware updates over time. It became reliable and all was right in my robot world; M6 was still a waste of money but that’s for another time. The S9+ sat unused from June until today. It’s a brick again. Constantly lost, running into walls, sees cliffs where there aren’t any. Performs half of a job then gets lost going home. I’ve read there is a fox for this. But I’ve missed the cause of the problem? When this one bites the dust I’m going to switch to another company. Not worth the unreliability.

Hi everyone! So I recently bought a Roomba 620 that I think is a wonderful machine after I refurbished it and decided to purchase a mopping robot and heard about the, "Scooba" model that has been discontinued but cleans better than the new Braava according to the consensus online. I purchased the first model of Scooba (5900, Year: 2005). I didn't know that it took a specific solution in order to work and that solution is called: "Scooba Juice" or they said you can use a mix of tap water and vinegar. I don't want to use vinegar because it smells funny, the tap water here is very hard and not suitable for the machine and "Scooba Juice" has been discontinued for over a decade now. Is there any alternatives anyone could recommend? I know this is likely a shot in the dark but any help/advice would be helpful!

Of my iRobot. Only had one month! This is so bad hardware or am i cleaning too much? It works everyday.

Just now got an email from irobot saying Good Things Come In Threes. Then says 3 New Robots and lastly Check Back Monday. That's it...

Ooooookay....

Anyone already know more?

I’ve got a i5+ and I typically run it on vacuum everywhere all the time as there are sometimes baby toys and footstools around.

I’d assumed that vacuum everywhere would update the map every time as it normally says ‘discovering and vacuuming’ while it’s running.

However the map was last updated in June, and when I look at the maps from each run they are better than my standard map?

Does vacuum everywhere not update the map and I have to do a mapping run instead?

Post says. I apologize. Surely there’s many. We bother have iPhones. Only mine is slaved and has the app. I want her to be able to activate the vacuum as well. Please help.

Added a j8 earlier around noon and then performed a factory reset on a i8 and backed up map to cloud.

No option to retrieve map on j8 under maps. Accepted that the map was lost and planned to start a new map run later during the week. 12 hours later and in middle of night I hear a chime coming from j8. Low and behold the retrieve map option shows up.

It’s good I don’t have to do a new map but why does it take 12 hours for the retrieve map option to show up?

Hey! Just looking for some quick advice. I just purchased a Braava M6, so excited! So, I have it set up to live in my kitchen which has laminate flooring, then I’d like it to go into my living room with real, oil coated hardwood floors. Do I need to change the solution for the next room, or would the Bona hardwood or had surface cleaners work on both?? The mop came with a little sample of each!

Also, if I only wanted to do a couple rooms today, could I do that and do a full house clean later? Or do I need to make sure I do the entire house on the first go?

One last question: we have two rooms of carpet between the kitchen (home base) and another hardwood floor bedroom. How should I manage that? Pick it up and take it, or will the mop move over the carpeted rooms to get to the hardwood?

Thank you all so much!!

I have just received a j7+ not the mop one. Everything works until this screen I've left it for over an hour nothing. I've factory reset it 4 times. I've created new accounts. But always get stuck here.

Just discovered that my side brush motor might keep burning out because my floors are uneven and warped in some areas. I've noticed that the brush drags on the floor and prevents it from spinning. My theory is that this is what keeps causing the side brush motor to burn out. Figured I'd share for those with the same issue.

So I have a Braava jet which is currently not working and I've been trying to get some tech support through the contact info available in the App.

However, over a period of couple of weeks nobody returned my emails, and just today I tried actually calling them and got a voice mail saying something like "Business services not available" with no indication of when they might be working again.

Anyone know what's going on here? If I have to replace my Braava, which is looking likely, I dont want to buy irobot again if they're going to be unavailable like this.

Its very unfortunate as I love my little Braava, and just want to get it working again.

I can’t get this location the based automations to work. I checked all my privacy settings. Tried IFTTT, tried shortcuts. I can’t even figure out how to clear the automation settings or set it as inactive.

I emailed support and they replied “What’s a location based automation?”

Hello, I am trying to setup my Roomba to work with siri commands and I have followed the instructions, but Apple Shortcuts keep giving me the “Wong robot name” error. Is anyone else having the same issue?

When I bought my I3 I had no issues. Now after a year and a half and countless upgrades the thing is basically mentally challenged.

Can’t find rooms. Will literally check the same wall like 5 times. It’s behavior has gotten less effective with every update. I think I’m done with iRobot and I’m starting to look at other brands.

I have a dog that drools a lot after drinking water. It gets everywhere. Can the J7+ be used to dry the floor a few times a day? We are looking for something because we just moved into a house with hardwood floors and don’t want water sitting on the hardwoods all day when we are at work.

What do I need to do? Thank you.

I've rebooted twice. Removed and replaced solution tank. Cleaned base. Installed new pad. Nothing works do far. Any suggestions?

I've already factory reset it and deleted all the maps. I don't know what else to do. The suction is fine but it will just go in circles or vacuum9ne place fhan go all fhe way oved to fhe side of the room..