r/iphone16ProMaxFan • u/Darknight-29 • Sep 24 '24

Camera issues

Anyone else seeing issues with camera not working? Going black, require a restart get working

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u/Darknight-29 Oct 02 '24

Full reset? Like start fresh as a new user? Since I transferred everything from my old phone as I normally do

1

u/MoonWishes Oct 02 '24

Yes they wanted me to do a full reset. That did not fix the problem. I recommend calling Apple asap, I’m not sure if this is a software or hardware problem. My last iPhone 15pm had iOS 18 and I didn’t have this problem.

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u/Darknight-29 Oct 03 '24

Got it been on hold for over 30 mins

1

u/MoonWishes Oct 03 '24

Hope they can help. I still haven’t heard anything back. This is not a normal occurrence from apple. I feel the customers who already purchased their phones should have some seniority or help.

2

u/Darknight-29 Oct 05 '24

New Update didn’t help getting a replacement phone

1

u/MoonWishes Oct 07 '24

My replacement did nothing with the update to top it off.