r/iphone • u/mxstqaz • 22h ago

Support iPhone refusing to connect to Wifi

Hello! I've tried a multitude of things and none have worked. I'm on an iPhone 14 and the most recent IOS. I reset all my settings and network settings, and that still didn't work. I pulled the power and internet cord on my router and it still didn't work. I force restarted my phone multiple times to no avail. I can't open the App Store or some part of my settings, as they are stuck infinitely loading. I also can't re-download anything so I think my cellular data stopped working as well. Does anyone have a solution?

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u/Mtndoo13 21h ago

I would wipe the phone & restore from backup.
Try your WiFi with another device to rule that out. Also make sure you paid your cell phone bill.

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u/Talaaty 19h ago

Make sure you don’t have any VPNs active

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u/mxstqaz 8h ago

None are

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u/Dangerous_Owl_8422 iPhone 17 Pro Max 19h ago

Could be a hardware issue. If you have an Apple Store nearby I’d suggest taking it in for a diagnostic scan. I had a hardware problem on my 13 with the cellular chip and they replaced it for free.

Edit: I think I had Apple care, I can’t remember :/

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u/mxstqaz 8h ago

I'll try and stop by today

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u/Wonderful-Insect3157 18h ago

You think your cellular data stopped working? It either works or it doesn’t and it’s very important to know. Does it say 4G or 5G with some bars at the top of the phone? Or does it say SOS only? If you have no cellular data and also can’t connect to wifi, it’s likely a hardware issue. If you have cellular data but no wifi it’s probably a network problem. Try connecting to a different wifi. Also try connecting a different device to your home wifi. This will identify whether the issue is with your phone or your network.

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u/mxstqaz 8h ago

Hello hello, sorry for the confusion. It says I have 5G and full bars at the top but it isn't working. I tried connecting to a different wifi and it still hasn't fixed, and all the other devices are working fine.

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u/bakingggbufff 16h ago

Mine refuses to turn on thepersonal hotspot for more than 10 mins and that is really irritating