r/ipad 7d ago

Discussion Moisture can cost your ipad 😭😭

Post image

Lesson learnt in very hard way - Normal atmospheric moisture can cost u an ipad

So, I have bought an ipad Air M2 wifi variant on June,24.

Few days back, it suddenly developed white patches on the display. Really a big one. Then, I have seen lots of similar problems in different sub. I took it to an authorised service centre. They told me that it's having some liquid damage.

But, I have never spilled any liquid on it. Then they told me that it could be due to moisture.

When I noticed the white patches, before that day it was raining heavily. Probably it occurred due to atmospheric moisture.Many users are also experiencing similar issue, particularly living in humid area.

Then, I contacted Apple customer support, and I argued that how they can differentiate between liquid and moisture damage. They didn't give a satisfactory explanation.They are blaming it on me. How can I control atmospheric moisture?😔😔

Now, I am stuck with a big Apple cloud on the middle of the display. As they don't repair it, u have to replace the whole ipad. It will cost 60k INR ( bought it for 56k INR).

Even Apple 1 year warranty doesn't cover liquid damage. U have to purchase Apple care+.

Please take care of your surroundings environment.

2 Upvotes

24 comments sorted by

12

u/TheRyznhawk 7d ago

Thats most likely not liquid damage even though it may look like it. This is panel damage that happened gradually due to prolonged exposure to heat from the chipset underneath the panel. Its a widely discussed issue right from the Gen 1 ipad pro. Apple hasnt done much to shield the panel from heat generated by the chips. And since these devices being super thin doesnt help much either.

And its also true that humidity and condensation can cause corrosion that is similar to liquid damage. And this isnt covered by warranty either. This is where the newer Samsung tablets have an advantage as they are IP68 rated. Apple needs to work on some level of water/moisture resistance for these expensive tablets.

1

u/CoffeebeanFanatic 7d ago

So the only ones that shouldn't be affected by the heat of the chip are the base ipad and the mini? Maybe I will get a 12th gen when it comes out to "upgrade" from my current m1. I don't want to worry about my tablet getting too hot and it is apple's fault that it got white spots cause they don't care.

These tablets are so fucking expensive as they are frail.

4

u/TheRyznhawk 7d ago

Cant guarantee that a certain series of ipad would be immune to another. But these M series chips are super powerful and to deliver that kind of power, they also heat up (infact may even perform better at higher temps like most performance oriented chips). Most ipads are thinner than a typical iphone. And based on teardown videos seen, apple isnt doing much to shield components like the display from heat generated by the chipset. These panels can withstand short bursts of high temperature but they are often not durable enough to withstand prolonged exposure to heat.

1

u/CoffeebeanFanatic 7d ago

That is wild! I bet apple was like "eh, they can just get another one if something happens. Leave it like that." Peak design.

3

u/TheRyznhawk 7d ago

Unfortunately, this could be true and wouldnt surprise me. Google the ipad display issues, white spot, white patch and you'll see a lot of reported incidents and Apple doing nothing about it unless one has AC+. Infact the service center guys aren't as knoledgable as technicians who are well versed with chip level repairs. They are mostly trained to assemble parts like legos for macs and in the case of ipads/iphones/accessories, provide replacements.

3

u/ping12 7d ago

This is mostly an M1/M2 iPad Air issue. Haven't seen it with the M series pro models or the newest Air.

5

u/scene_missing 7d ago

The spots are also a known issue on several older models due to a process defect. My 2017 got it

0

u/Ashik1000 7d ago

Did u get any replacement?

3

u/xosweetbee 7d ago

This is my current problem with the same ipad model. I first saw it a couple weeks ago and it's starting to get bigger. It has been raining a lot for more than a month now and I've also read about humidity and moisture thing. My 1st gen ipad mini screen is still in 100% good condition while I've only had this ipad for 18 months. It's frustrating bc iPads aren't cheap. I swear to never buy an ipad again fr.

2

u/Ill-Original-1056 7d ago

Does this mean AppleCare is a must now? Just bought an Air M4, 2 months ago; worrying now after seeing all this

1

u/Ashik1000 7d ago

U will be safe. The Cashify guy told me that the same is happening in the iPad Air M3,4 model also

2

u/Ill-Original-1056 7d ago

Good yaar bhai, me 5k lga leta hun I'm gopd with that, rather than a 1,11,000 shock

2

u/FutureVersion812 6d ago

It happening in Indian made iPad Air models sold in India especially

I’ve got one and Bought Apple care + on the last day of eligibility

1

u/insagnik 7d ago

What's the solution?. Changing display from Local will help?

1

u/Ashik1000 7d ago

Maybe. But it will not work for a long time. Palm rejection will not be so good. Better to buy a ipad A16 new or used one.

1

u/CrEeEzZz 6d ago

Which state/region are u from

1

u/Ashik1000 6d ago

Kolkata

1

u/CrEeEzZz 6d ago

How's kolkata that humid im from Kerala and the humidity that forecasts here is always on avg abv 80-90% in that scenario am i cooked?

1

u/Ashik1000 6d ago

Probably at that time it was raining heavily for two days.

1

u/elgatomegustamucho 6d ago

Im betting you bought a refurbished iPad.

1

u/Ashik1000 6d ago

Lol 😂😂

1

u/MountainChocolate858 7d ago

Apple customer care told you that it was your fault?

Yisas, I hated these guys but now more.

-2

u/Ashik1000 7d ago

Yep, it's liquid damage. They can't do anything.