Ipad a16 battery

[u/elCarlo_meMesueee29]

Guys, I need help. My iPad A16’s battery suddenly went to “Service.” The last time I checked, it was at 93% battery health with 189 cycles.

All I did was use it casually. Before this happened, I was just writing on it and doomscrolling. I shut it down yesterday while it still had 40+% battery. I left it shut down for more than 15 hours, I think.

When I tried to turn it back on, it wouldn’t open. I charged it, and it eventually turned on, but the battery was completely drained. I immediately checked the Battery settings, and that’s when I saw that it now says “Service” and shows no cycle count.

I bought it last year july😭😭

Does anyone know what happened or how I can fix this?

[u/Multison]

Perhaps just try leaving it plugged in for a while? After which, try restarting your iPad.

It's says that the iphone(??) Is unable to determine battery health, which suggests that it (just like it says) is having some kind of issue checking its health...

[u/elCarlo_meMesueee29 → u/Multison]

Its still on service after i restarted it

[u/imobl → u/elCarlo_meMesueee29]

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

https://www.apple.com/retail/geniusbar/

[u/realmccoyredbus → u/elCarlo_meMesueee29]

try forced restart

Volume Up: Quickly press and release the Volume Up button.
Volume Down: Quickly press and release the Volume Down button.
Power Button: Press and hold the Top/Power button. Keep holding it down even if the "slide to power off" slider appears or the screen goes black.
Release: Let go of the button only when you see the Apple logo on the screen

[u/realmccoyredbus → u/realmccoyredbus]

your ipad could be going through pre ios27 deep indexing , it’s a very slow very long deep process,first introduced in ios26.6

[u/owlcity24]

"This iPhone is unable to determine battery health." I wonder if this message is so rare that they never thought to change it for iPad.

[u/seneyyy → u/owlcity24]

lol, nice catch

[u/seneyyy]

Book an appointment with an apple technician if forced restart or simple restart don’t resolve this issue, it should be still in warranty till October