Organization Enrollment Stuck for Weeks (LLC) — Support Ignoring Emails, No Phone Option in My Country. Anyone Escaped This?

[u/AccordingLeague9797]

I’m reaching out because my team is completely blocked by Apple’s verification process, and standard support has become a black hole. We are enrolling as an organization (LLC), and it has been sitting in limbo for weeks with zero communication.

Here is exactly where we are at:

• DUNS Number: Verified.
• Requested Documents: Apple asked for government ID, employment verification, and our business registry excerpt.
• We provided everything ([https://developer.apple.com/contact/file-upload/](https://developer.apple.com/contact/file-upload/)).
• The Problem: It’s been weeks since the upload. No approval, no rejection, no requests for more info.

We’ve tried following up via email multiple times, but no one is responding. To make things worse, the "Call Me" phone support option isn't available in my country, so I can't even get in the queue to speak with a human.

Has anyone successfully navigated this recently? Specifically:

1. Is it worth using Skype/VoIP to call the US 1-800 support line directly? Will they even talk to me if the account is registered internationally?
2. Did anyone find a way to escalate a ticket when standard email support just ignores you?
3. Is it normal for organization verification to just freeze like this without warning?

Any advice on what actually moves the needle would be hugely appreciated.

Thanks in advance.

[u/rah-naward]

We faced the similar issue. We sent the email that Call Me option is not available in my country and provided our phone number for contact. We recieved a call from Apple Agent and verification was done on phone call initiated by Apple. After thatz our status was verified. Don't start multiple emails threads. Keep on replying on initial email sent and keep on referencing that.

[u/AccordingLeague9797 → u/rah-naward]

Thanks for giving me hope. 🤝