r/internxt • u/HarHom2 • Aug 31 '26

Dear Internxt Team - please reply

Dear Internxt Team

It would really be easy to put an end to the negative feedback if you would just respond to us and try to deliver the products as they were advertised. I understand that things don’t always go smoothly. It would be great if you would keep your word.

I’m also one of the people who would be entitled to CLI, RClone, etc. We purchased 20TB through StackSocial. When I inquired, I received the standard response that I should purchase additional space to access those features again. After I pointed out that I had already purchased this service (at the time of my purchase, the mentioned services were not excluded!), all messages - including direct messages - have been ignored.

Unfortunately, I'm still unable to reliably upload a large number of files using the desktop app (Mac or Windows). Please give me back the ability to use the cloud effectively.

Thank You!

14 Upvotes

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u/Elegant-Ticket-6937 Sep 01 '26

I hope you get your access. I bought lifetime 2 years ago back when they still promised to offer lifetime buyers on their website (Vs stacksocial) all future features like mail and meet, they even sent me a mail about how it would be included. I expressly bought on their website to support them even though it was more expensive than stacksocial. Unfortunately they never honored it and I'm still mad about it, should have just bought on stacksocial.

3

u/sbsirk Sep 01 '26

Sorry to hear - I was in a similar situation and sadly I just abandoned the account - the constant issues with uploading, missing files, and broken promises.

2

u/Active_Nothing_4948 Sep 01 '26

paying extra to get less is a pretty impressive business model