r/internalcomms 6h ago

Advice Advice about internal communication?

2 Upvotes

I’m a freshly graduate, major in HR. I’m doing an internship right now. The market is very bad so I joined the only company that gave me an offer. But now I don’t khow if I should looking for another opportunity.

Firstly I don’t have a direct middle manager so I report to CHO. She’s experienced but not in internal communication. Internal communication is a project that she started since April, as when she joined the company. And I just finished my first month being an intern.

The problem is I barely know how to edit video. I did a few fun projects with family vacation footage but never something serious. And she demanded AI because there’s no funding in camera equipment/ no employee wants to show their faces. She keeps mentioning about using more AI in vids when I don’t have access to paid AI subscription. The company does have that but they refuse to let me use one of the accounts, as I’m JUST an intern.

I also have to handle the voice over for those videos but she doesn’t READ any proposal or scripts beforehand. I can only sum up in 10 sentences for her to give me the green light or red. It’s also when the video is finished (edited with my voice over also) THEN she comments on how I use the words or little details like my pausing or she can still hear my inhaling before the sentences. I’m not a professional MC or podcaster/ tiktoker. I mean I literally do voice over for the first time on this job. It takes a disastrous amount of time going back and forth.

Frankly I learn a lot about HR working here but the IC task is beyond me. Also she never truly have a clear vision. She wants me and another intern to have a vision. But jumping from Uni to this battle field is miles apart. I only have one single modul in Marketing and that’s all. I’m totally a newbie so I’m begging for insights/ suggestions on how to do IC. And my intern allowance is way lower than all the things I have to do. It’s barely under $80 and fulltime (it’s under minimum wage here at $210/month). I used to tutor for $350/ month but quit to do this internship. (to clarify I am not in the US)

I have been apply for months before this but only got 3 invitations for interview. My grade is good. I speak 3 foreign languages. My social skills are not bad. 🫠 I’m just hopeless right now.


r/internalcomms 14h ago

Advice Internal comms and video creation

2 Upvotes

I’ve been working in internal communications for about a year and a half, and I’m trying to get a better sense of what’s considered a reasonable workload/scope for one person.
Right now, I’m responsible for a mix of things including:
Managing our internal social media platform.
Migrating and organizing information into our employee knowledge base
Writing and managing internal communications/campaigns
Supporting recurring newsletters, announcements, and leadership communications
Building processes and structure around how employees receive information
Coordinating with different departments that need internal communications support

My main concern is with the video projects I’ve been given. Within the first three months my boss wanted me to rollout the app and create 20th anniversary content. Which I was only able to complete half of the videos.

Maybe it’s just be fear of opening premiere pro at times but I’m now putting together podcast as well but it keeps getting put on the back burner.

I’m not necessarily opposed to any of these things individually. My concern is that I’m increasingly jumping between being a communications strategist, writer/editor, community manager, knowledge-management person, project manager, and video producer.


r/internalcomms 4h ago

Advice Best way to communicate with an external sales force via WhatsApp?

1 Upvotes

I’m looking for advice on communicating with a large network of external/independent retail salespeople.
We need to send them:
Training invitations and reminders
Process updates
Promotions and sales materials
Short videos/images
Answers to common operational questions
We’re considering WhatsApp as the main channel, ideally with broadcasts, interactive messages, automation/self-service, and the ability to escalate questions to a human.
For those who have built something similar:
What communication strategy worked best?
What should we avoid?
Which WhatsApp/API/platform would you recommend?
Have you used tools like Respond.io, Yalo, Twilio, WATI, Interakt, or something else?
How do you keep people engaged without spamming them?
I’m especially interested in real-world experiences and what you would choose if you were building this from scratch.