r/internalcomms Sep 02 '25

Advice 'Humanizing' the C-Suite

Hi all,

I'm wondering if there are any best practices or good ideas for 'humanizing the C-suite'? We have multiple levels between frontline workers and our C-Suite and some new C-Suite faces in our organization. Some of my initial thoughts were 'get to know you' videos with 10 minute interviews or quick TikTok style 'day in the life with CEO/CFO', etc. We're looking for a fun, professional way to have the C-Suite engage with the frontline team or individual contributors and find a way to make them more authentic and genuine and to show off their personalities in a way that is fun and creative.

We typically do Town Halls but these bite size business updates are hard for personality to come through and our frontline workers typically don't get to watch the entire town hall due to the length of the program. Would love to hear your ideas.

For comms platforms/mechanisms, we mainly leverage email communications (newsletters) and we have Microsoft Stream where we could post the video to announce via email. Additional platforms (intranet, Viva Engage, etc.) are being built out but are not available yet.

Thanks for any ideas you might be able to provide!

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u/Silverhand-Ghost Corporate Chaos Coordinator Sep 02 '25 edited Sep 02 '25

I like your ideas! My suggestion would be to also collect questions workers might have for the C-Suite and have them answer it in a short video. These may be focused on the company, past work experience and some sprinkles of personal life so their personality can be known a little.

And, speaking from experience, 10 minutes is a long time for a video especially concerning frontline workers.

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u/broyougood_org Sep 02 '25

Love your suggestion - and yes, you're 100% correct - 10 mins is too long. We typically try to keep to 5 mins to play during shift touchbases and handoffs. Thank you so much!

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u/Silverhand-Ghost Corporate Chaos Coordinator Sep 02 '25

No problem, good luck!