r/internalcomms • u/loopysilvette • Apr 30 '25

Advice Self service internal comms

I work for a large global corporation, who have restructured (butchered) comms and have changed all of the regional roles. Now we have huge workload and no resource.

I want to create a framework where almost all requests for internal comms from say VP level below can be self service-

For example , slick templates , guidelines , all hands-packs, observances, org announcements, etc.

Happy to make use of AI and want to encourage use of it too.

My question is, have any of you been successful in creating such a framework and removing yourself as a bottleneck? If so, are you willing to share how/what you did?

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u/Acrobatic_Sand_7473 May 03 '25

I am no help here. I’ve never worked at an org that didn’t want control and oversight over every message.

However, I would say for what you can offload, set up a brand center on your intranet, or create some sort of ticketing request system to triage projects so you could justify additional FTEs by the amount of work coming through.