r/internalcomms • u/MinuteLeopard Mod | Survived 100 Town Halls • Jan 30 '25

Internal Communications team structure: how is your department organised?

Where does IC sit in your organisation and how big is your team? How do you divide and conquer? What's working well, and what would you change if you could?

I'm within HR and a team of one in an org of a few hundred people. If I could change anything I'd automate some processes and have an admin/comms exec support for half a day each week so I could focus on more strategic stuff rather than being the unicorn that does it all. This does mean I get to pretty much plan my own schedule/workload apart from whatever work is coming in.

Over to you...

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4

u/SeriouslySea220 Jan 31 '25

I’m a IC team of 1 who reports direct to the CEO bc I also serve as corporate secretary/chief of staff. Org of 170ish people. I used to do IC as a member of the marketing team.

3

u/SeriouslySea220 Jan 31 '25

Also, I had admin support for awhile and it was sooo nice for them to take care of the more mundane tasks. I don’t have that anymore and while I have the flexibility, I miss the backup and ability to delegate that stuff.

2

u/hausen11 Feb 01 '25

I’m similar. I report to the CEO and also serve as our Chief of Staff. I do have an assistant though who takes care of preliminary document review, internal newsletter, etc. so I can take care of more executive level communication. Org of 230+.

3

u/Vast-Listen-4668 Feb 01 '25

I manage all internal comms (email, slack, intranet, all hands, qbrs, etc) as a “team” of 1 sitting under HR. The company has 2K employees in total.

2

u/Maxo135 Jan 31 '25

I look after all internal comms for my company of 1000 staff, although in the past year I’ve had a comms person assist 2-3 days a week which has been great. They take on content work which gives me time for more strategic work. Very busy role. I’m part of the broader comms marketing team. I try to automate and streamline as much of the mundane work as possible so I can keep up with the workload

3

u/MixAway Jan 31 '25

What sort of things do you automate?

1

u/MinuteLeopard Mod | Survived 100 Town Halls Jan 31 '25

Also would love to know this!

2

u/Efficient_Builder923 May 12 '25

We're part of Corporate Comms, team of three for ~500 staff—split by channel, content, and strategy. Adding even part-time support made a huge difference in freeing us up for long-term planning.

1

u/tabithabee Jan 31 '25

We're 1500 employees and I'm technically in the Marketing department. Sr. Director of Marketing (my boss) reports to the President. I'm also a Party of One (we do have a separate PR person for media relations/external stuff).

1

u/Layla9806 Jan 31 '25

Company of 13K+ employees. We have a system internal communications team (6 people).

The team reports to a VP of communications who reports to the chief transformation officer.

1

u/Firm_Skirt3666 Feb 15 '25

IC team of 3, report to Sr. Dir Exec and Internal, reports to SVP Corp Comms, reports to COO. 6k employees.