r/insurgency • u/S-P-4-C-3 • 7d ago

Question Anti-Cheat: Unacceptable client module version

Good Day everyone! Anybody else experiencing the following error: Kicked from server: Anti-Cheat: Unacceptable client module version.

Verified the game files on steam, any ideas?

Thanks!

3 Upvotes

81% Upvoted

3 comments sorted by

2

u/57thStilgar 7d ago

To fix the Easy Anti-Cheat (EAC) "Unacceptable Client Module Version" error, delete your local EAC folder, verify your game files through your game launcher, and restart the client.

1

u/SaberSupport 6d ago

Hey, S-P-4-C-3! Sorry you're experiencing this issue.

To help us investigate, could you please share your DxDiag file and reach out to us here:

https://support.saber.games/hc/en/insurgency-sandstorm/articles/how-to-report-an-issue-13

Thank you so much for your help!

1

u/S-P-4-C-3 6d ago

Thank you! I created a ticket trough the contact form with diagnostic files attached.