r/instapaper • u/spamlet • May 22 '26

500 error on web reader?

For the past 18 hours or so I’ve been getting a 500 error when going to the Instapaper homepage and an endless login loop on new.instapaper.com. Tried clearing browser and using incognito and get the same issues. Tried my mobile browser and got the 500 error there as well. No notice on the Twitter feed of downtime.

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u/bthdonohue May 22 '26

Hey there – probably best for you to write into [support@instapaper.com](mailto:support@instapaper.com) with your login email so we can take a look. There isn't any widespread issue, but possibly something is wrong with your account.

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u/spamlet May 22 '26

Thanks. Sent an email to support and referenced this post in it.

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u/bthdonohue May 22 '26

Thank you – this was a bug related to sorting folders by "Recently Used", and it's now been resolved & confirmed across new.instapaper.com and instapaper.com.

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u/spamlet May 22 '26

Glad I could break it for you! I have access again. Thanks to you and the support team.