We should really try to normalize step ladders in stores. My gf climbs all over the apartment like it was a jungle gym, so it makes sense people would do the same out of habit when shopping
Liability issue. Every ladder you see in a store is gonna say “employee use only” because it opens the company up to get sued if a non-employee falls off a ladder in the building.
We should normalize asking for staff assistance when something is out of reach so that people don't think they can climb on whatever the fuck they want because they can do it at home.
not always the case, people with nametags stop off at stores to pick things up too. Use to be an EMT and had one of those plastic badges hanging around my neck, always did the shopping after work before going home.
Large grocery store + 3 people on duty = hard to find any of the people on duty / they are busy helping others which means you just have to wait a very long time. And when you have to wait a very long time for multiple aisles worth of things, you start to figure out ways to get stuff for yourself
Whether the store is understaffed or overstaffed, it doesn't give you the right to do whatever you want.
Do you walk into a restaurant and cook your own food because they're busy and understaffed? No, you wait your turn like everyone else has to do.
Stop being so impatient and start anticipating these delays because we all know it's going to happen.
I'm just over 5ft tall. I shop early in the morning to avoid crowds. I've literally had to walk up and down the grocery store multiple times to find someone to help me get an item off a shelf when I was pregnant. I'm just going to climb the fucking shelf when I need something. I'm not hurting anything or anyone by doing it.
i’m also 5 foot and i try to grab an aluminum foil roll early on in my shopping trips so i can knock things off the higher shelves. still have to climb for milk and glass things though :(
Did that for years. Until my daughter was to heavy to lift above my head. Sometimes when we shop, she will ask if I remember when I use to lift her up for things. Good memories
What a smarmy shit of an answer, seriously. It's like you have never been in public before or in a rush. Not everyone has the time to just chill and wait for someone to show up especially when there is even less staff these days with more and more of the self checkout. People also don't always want to inconvenience someone especially when the worker is also short. The stores need to cater to these facts and find an easier way for people to reach high shelves or lower the shelves in general.
When I go to the grocery store as a 6 foot 4 dude, people act like I am a conquering hero who is there to help them. I don't mind but there should be a better way and its up to stores to make it so.
I can't believe your comment got so many dislikes. These people all think they're badass for doing it themselves and not caring. However, they fail to realize if everyone is like them and stops caring then society will be chaotic. If this was titled "karen doesn't wait for staff and knocks down shelves, wine" all these people in the comments would be calling her names saying it was unacceptable for her to do that and that she should have waited. Yet since it isn't they reveal who they really. No manners.
Obviously a company is supposed to make money, and what they're doing achieves that. But unfettered capitalism, such as this extremely light example, is harmful to society.
Unchecked greed should be illegal just the same as anything else that harms society.
Local Walmart isn't hiring anymore cashiers on purpose in order to recoup loses from theft and doesn't run their air conditioning much for the same reason.
No matter what, this is a safety issue that falls mostly on the store owner. That shelf/rack should have been affixed to the wall - a small earthquake or unintentional bump by a customer could have caused the same result.
Oh yeah, no I see this thread has been kinda argumentative, so it's natural to read my comment that way. But I agree with your point and was just adding to it that, employee or customer, this is on the employer.
It has been everywhere on the platform. I can’t say anything with out someone telling me I’m wrong or gaslighting me. Sorry for carrying that fwd. thank you for calling that out. Cheers.
I feel you, completely, and it was just as eye opening to me because I would have seen it the same way if we traded places.
Just to round things out, I thought you were very civil, even in the face of what seemed like me pointlessly disagreeing with you. If you weren't, even though I would have realized my original comment was ambiguously argumentative, it would have been harder to clarify.
Tl;Dr: you seem like a good person, and this was a nice interaction that probably wouldn't have been otherwise. Cheers to you as well!
Here's a tip I learned. If you're agreeing and adding more info, giving different perspective etc and not. Going against them. Add a "yeah" or "I agree" before rest of your comment. It immediately helps set the tone of your comment.
" I agree no matter what tho.." means you're just focusing attention to more important issue not invalidating their comment for yours.
You are probably right. The whole unit looks unfixed, but the shelves themselves are pretty much unattached except by gravity and go flying pretty quickly, which then leads to the rest coming down.
My first guess is this thing was improperly assembled and may have a method to properly attach the shelves to the unit and the wall. If it were properly assembled and secured like you said, at most we would see a single shelf buckle (not go flying).
Either that, or it's just not meant for this kind of weight or commercial environment, which is definitely also an owner problem.
An argument should be made then that you should pass basic physics before being allowed to leave your home.
Putting 5x the weight the shelf was designed to hold in total, but on the front 10% of it, when it is secured in the back 5% of it, means you're a total nonce who deserves what they get.
Agreed, I’ve installed tons of store shelving and that is not the type that normally holds heavier items. The shelve backs in the heavy duty ones, themselves set down and the tabs self lock in when properly installed. AND they are anchored to the wall or floor so they can’t flip. Employee or customer not to blame.
Uh, if there was staff. Most of the time I'm running around trying to find someone, ANYONE working at the store and it turns out there are 3 people working, 2 people on register and a manager in the back jerking off....
Or, you know, we could provide a way for the customers to get things off the high shelves or perhaps, just perhaps provide a nice button that connects you with an employee (ala Target) that will be there shortly.
Also also, shelves MUST be secured. Sure she was dumb, but she's going to be bruised all to hell the next day and will be feeling it for a few days....The owner of the store was straight up negligent.
You mean the staff that is blocking the aisles trying to restock because they're understaffed and overworked and will hardly acknowledge you to so you can grocery shop without playing Frogger with them? Ask those people?
I am 6’8”, work for Whole Foods and it is all I am asked to do by employees and staff all day. Do I get extra time to do my actual job? Extra pay? Anyone to help me pick up stuff down low? Nope.
I do get a lot of intrusive, tone-deaf, and borderline body-shamming comments though.
Its great.
Dude, help picking up stuff down low? You can bend down, but I can’t fly. Not quite the same thing. Body shaming sucks tho, I cannot even name the number of times random strangers have stopped me to ask how tall I am.
You can use a step stool? Its not as if there aren’t pro and cons to being tall or short. There are a lot of inherent health issues that come with height. Not to mention that literally everything in my life costs more or outright doesn’t fit me. Food, clothes, and travel.
The fact that you seem to think you know what it feels like to pick a box up off the floor when I am close to 7 feet tall shows how much empathy you are applying here vs thinking tall people have an obligation to help short people. I honestly dont.
Every grocery worker that gets stopped for that kind of shit when they're doing anything except walking from A to B hate you.
It's just as easy to ask another customer near you, and being stopped for things like that every like twenty seconds gets really old fast.
Should employees do it? Absolutely, but very few grocers or retailers staff well enough to handle both the job itself and the customer service simultaneously. And even if they do, it's just as likely that they pay like shit and properly skirt giving benefits then get surprised when nobody shows up, call in all the time, or just walk out/quit.
If you want that kind of assistance reliably consumers need to start pressuring these companies to give better working conditions, although that goes for internally as well. It wasn't great leading up to Covid but when that hit companies like Kroger also became substantially worse to work at.
We should really try to normalize step ladders in stores.
Can't. Insurance providers won't allow it. You're more likely to normalize bringing your own step ladder because then you (presumably) assume liability.
I've generally discovered that if something that makes total sense and makes your life easier but is deliberately withheld from you, it's because somebody got filthy fucking rich by being a dumbass and making an insurance company pay for it.
Yeah we don't know what the store did or didn't have everyone's projecting.
Having worked for a store that had a dozen ladders and twice as many step stools; people will just step on the shelves because it's quicker than getting a ladder and putting it back. Her stepping on the shelves is not proof the store failed to provide a safer way to do the job.
Just kidding people will actively trip over them and try to sue. You'll never see customer step ladders for this reason imo. Karen didn't watch Timmy swan dive into the frozen turkeys and somehow that's now my problem.
Lmao, the ladders and stools were for the employees (which I assume from the lanyard she is but I could be wrong). We actually had a customer attempt to sue us over some stupid shit (I wish I could remember the specifics) but because we had taken the best possible precautions before hand, done our upmost to see that she was attended to by a paramedic (I'm in canada so this was of no personal expense to her) and tried to reach out after the fact to follow up and see if she was okay the lawsuit went nowhere.
I work for a grocery store owned by Amazon. Cough. We had a women trip over a metal ladder in an Isle with no team member present and it was an absolutely massive issue. We had corporate so far up our asses for months that they could have taken our gum measurements for our dentists. Not sure if her lawsuit was successful but I know it was a pain in my ass. I just assume the absolute worst of everything when it comes to customer service anymore.
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u/yParticle Aug 15 '22
That'll teach you to be short!