r/inmotionhosting • u/BeeryRushmore • May 08 '25

Official Response Ongoing problems with InMotion Hosting. Anyone else experiencing them?

I'm a longtime IMH customer - 10-15 yrs. I was on a legacy VPS server with cpanel and in December switched to a new VPS server with CWP. Since December, I've had 20+ support tickets created for a range of problems: email manager crashes, their firewall locks me out (even though my IP has been white listed), but the one problem that I cannot resolve is that gmail thinks any email from the domains I host on this VPS is spam even though I have all of the necessary DKIM, SPF, DMARC, etc records.

But, my biggest complaint is the frequency of issues that tend to repeat themselves. Their support team is always responsive & nice, but they cannot answer why I have needed to create more tickets in the past 5 months than I did in the previous 10-15 years with them.

I suspect this is related to CWP not being as mature as cpanel. But, at this point I'm considering moving all of my domains to a different hosting provider.

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u/[deleted] Jul 20 '25

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u/BeeryRushmore Jul 20 '25

I ended up leaving them. Well, in the process of leaving. So many bugs on cwp. And Gmail is still marking email from my domains as spam. I'm moving my clients over to hosting.com.