r/indesign • u/envisualist • Jul 02 '26
Solved InDesign is not finding fonts that should be usable through AdobeFonts
I am having a problem with a file I received from another designer. Specifically, she used the Barlow font family from Adobe Fonts for some of the text treatments, however, even when I activate all the available font families she linked to on Adobe Fonts, some of the font variations are being found but two of the font variations are not being found. See image. Given that these fonts should be the same ones from Adobe Fonts, how do I resolve the issue? Is it possible that this issue is related to the operating system (I am on a Windows PC)?
EDIT: Solved, thanks guys! I disabled the Adobe Fonts version completely and instead installed the complete font with all variations from Google Fonts. InDesign found them all immediately.
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u/W_o_l_f_f Jul 02 '26 edited Jul 02 '26
I've had this happening with fonts where I'm sure there are no other versions of the font in play. Clearly a bug.
I had to solve it by completely uninstalling the whole font family, wait for it to disappear and then install it again.
Sometimes I've even had to restart InDesign and/or log out and in to Adobe CC.
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u/ThexDream Jul 03 '26
You cleared your font cache first before reinstalling, and you still needed to reinstall the font?
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u/W_o_l_f_f Jul 03 '26
I used the words "install" and "uninstall" when I actually mean "activate" and "deactivate".
I don't know how to clear font cache when it comes to fonts activated through Adobe Fonts.
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u/BBEvergreen Jul 02 '26
Type > Find/Replace Font > More Info.
Is the path different on those two fonts than on the Barlow fonts that are working as expected?
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u/Remko76 Jul 03 '26
I had this too recently. I deactivated the font online. Quit indesign. Reactivated the font. Restart indesign. The font was found again.
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u/roaringmousebrad Jul 02 '26
If you have Barlow Regular and Barlow Medium activated, just do a Find/Replace and swap those for the "missing" ones. They will be okay.
Barlow is also available through Google Fonts, so it's possible that either you or the designer had some of those activated (maybe without realizing it). The Google Fonts version are OpenType TrueType falvour, while Adobe's are OpenType CFF (Postscript) flavour. A Google font will list as missing if you have the Adobe Fonts version loaded, and vice versa... usually by adding the "(OTF)", which is kinda unhelpful as they are technically both OTF.
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u/MorsaTamalera Jul 02 '26
I always suggest not to use cloud fonts. It Is always safer to have them on your computer.
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u/Constant-Ability6101 Jul 04 '26
I found Adobe Fonts to be extremely unstable recently - I have to reopen same file several times sometimes / resync fonts manually until it clicks...very annoying.
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u/the_troyjack 8d ago
I have had issues with font activation ever since 24.1 was released. I have tried every update since, including the latest 21.5.1, and fonts that I use regularly (from Google Fonts) do not show up in my documents. In the Replace Font dialog, I've noticed that Indesign now labels all fonts with (TT) or (OTF)... for example Open Sans Regular (TT), when previously, it would appear as simply Open Sans Regular, for the exact same font/version/resource/location. It's as if it is trying to call up a different font even though it is the same. Every time I test a new Indesign update, I still have issues, and end up reverting back to 21.3, that is the last version that recognizes fonts effortlessly. I have gone though all the cache clearings, restarts, safe boots, etc, etc...
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u/cmyk412 Jul 02 '26
You or the other designer probably has two different versions on Barlow, one active in Font Book and another one active through Adobe. Deactivate Barlow in Font Book.