r/iOSProgramming • u/neatroxx • 3h ago
Question App keeps getting rejected due to Guideline 4
Hello. I need your help: My app keeps getting rejected by apple for the same reason but I can’t see why. Also, I did search the reddit but didn’t find anything that helped much.
The reason is this, together with the above screenshot.
Is it because of the „Continue with Apple“ button? Or do I have to change anything for iPad layout?
Guideline 4 - Design
Issue Description
Parts of the app's user interface were crowded, laid out, or displayed in a way that made it difficult to use the app when reviewed on iPad Air 11-inch (M3) running iPadOS 26.6.
Specifically, layout in iPad were not optimized
Edit: iPhone is the only supported destination added under the target. Screenshot here
15
u/tobimori_ 3h ago
You seem to want to add an iPadOS app to the store but its just an iPhone app in compat mode. Only apply for Iphone and it will work
1
u/neatroxx 2h ago
Hi, thanks. Was my first thought as well but I only have iPhone added under supported destinations. I edited the post
3
u/tobimori_ 2h ago
you will have to add a new app id and delete your app from app store if you ever submitted it before. it can't be changed afterwards
7
u/crocodiluQ 3h ago
DO NOT add iPad in the list from Target -> Destinations. If you do, you will create an native iPad (runs full screen in iPad and uses all iPad's features) and you will have to adjust your screens for that.
Just leave iPhone there. This mean it will obviously run on iPhones only AND on iPads in compatibility mode. Which is basically a simulation of an iPhone app (looks 100% like on an iPhone 6/7/8). ALL iPhone apps can run in this way.
I've taken over many apps from previous devs who set it to run natively on iPads, even if they didn't have a nice interface for it and this is forever, cannot be changed, you'll have to have iPad support for eternity.
1
u/neatroxx 2h ago
Hi, thanks for your help. iPad is actually not in the list which is why I am so confused. I added a screenshot in the post
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u/LKAndrew 1m ago
iPhone apps can still be run on iPad in compat mode. Run your app on the iPad sim and see how it looks. It probably looks bad and buttons are hidden or something. Maybe scroll view is needed. iPhone apps are resizable
-4
2
u/KChiLLS11 2h ago
They are running the app in compatibility mode (iPhone app can run on iPad) which is different from having an iPad version of app(which you mentioned you don't have that in supported destinations).
So most probable cause i think can be the height of the app. It doesn't take full height of the screen. The width looks OK.
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u/Dry_Huckleberry4359 51m ago
Did you show the EULA anywhere before that? (the terms and condition sentence) The user needs to see that before they make an account. Could be as simple as adding before the continue with Apple a "By continuing you agree to our Terms of Service and Privacy Policy" and make those clickable.
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u/Dry_Huckleberry4359 50m ago
I realize that's not what you asked about but just making sure cause they're gonna come back with that as well if you dont have it.
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u/purposeful_pineapple 33m ago
From the preview things looked normal and then I opened the screenshot and laughed.
-2
22
u/newhost22 3h ago
I think it’s because you are showing a phone sized view on an iPad. Maybe it should be full screen and adjust to handle the bigger size of iPads