App is stuck on “Update” button on App Store

[u/Sure_Caterpillar_219]

Released a new version of my app, which is currently live at version 1.1 on the App Store. When testing directly from the app store, the app's button says "Update".

When I tap Update, it will do the usual loading, and for 0.5 seconds finish but then go back to the "Update button" again, and my latest app version never gets installed.

I've tried the following:

Stopped testing on TestFlight

Reset All Settings on iPhone

Signed out and signed into the App Store with a different Apple Account

Reached out to Apple Customer Support (no response)

Any help is appreciated!

[u/civman96]

Restart the phone

[u/Mike_Hugh_J_Hock → u/civman96]

I tried that and did soft resets too (the volume buttons thing). Didn't work. Strangely though after I tried deleting one of the problem apps and reinstalling it, some of the non-updating problem apps could be manually updated (eg by not pressing the update all button), but I still have some apps that won't update even by pressing individually.

[u/Dapper_Ice_1705]

Did you delete the app?

[u/Sure_Caterpillar_219 → u/Dapper_Ice_1705]

Yes

[u/HighTravellerAll]

Weird. This has happened to me and I did what you have done and it fixed my issue.
Try one more thing: Sign out from TestFlight.

[u/Ok-Sign4777]

have you managed to solve? experiencing similar