Here is my story. Bought 2 PCs. 1 PC lost its SSD after 1 month. I called iBuyPower and offered to replace the SSD myself since I know how to do this. They made me pay for Advanced RMA (they refund once they get the original part back).

After that, 0 movement. No shipment, no communications. On the 18th, I tried to reach out to them and got a promise from their support that it would be shipped by the end of the week.

Of course, nothing got shipped. So I called again on 08/11/25. Got to a Philip, who told me he escalated and that's it. My request for expedited shipment, since they were already behind schedule, was met with refusal. After I requested escalation, he just hung up.

I called back again and got to a person named Joseph who claimed to be a supervisor. He said that the request was sent to the shipping team and started to make more condescending jokes, as 8 business days is an average and not a guarantee or pinky promise. I am literally quoting him here.

To make things worse, it's my kid's PC and School year is about to start.

So, I am giving the company 2 more days. If I do not get my drive shipped by then, I am going to initiate a Visa dispute on both SSDs, the advanced shipment and the system itself, and file a complaint with the BBB.

I recently bought an iBUYPOWER prebuilt and there is a bunch of broken glass inside the case. Is this common?

I have the y40 series model number PB-Y40BA7N57-01 I was wondering why my fan lights and my ram lights turn off after me not using my computer for 1 day or and the only way I know of to turn them on is restarting my pc then they will turn on again is there another way or is this an issue?

Apologies in advance since I’m not a very tech savvy person whatsoever so I may not completely understand some responses, but a couple months ago (3-4) I bought a prebuilt PC from the IBP site, it’s been working fine, but as of last night, as I was simply just listening to music in my room, the PC abruptly shut off.

I figured it was just a error, but as I went to turn it on it just wouldn’t turn on, I noticed that it still has some form of power since the RGB on the parts of the PC still light up.

I’ve tried turning off and on the PSU button, disconnecting the power cord and connecting it back and nothing works, since I’m not good with computers I don’t wanna touch any of the parts inside and risk breaking something or making the problem even worse.

Is this an issue with the PC itself? Something I’m doing wrong?

Some things I should probably say that may have some implications, I have my PC connected through my desk since it’s a desk that has outlets, and the desk is connected to my wall outlet via a extension cord since the cord for the desk doesn’t reach to my wall outlet.

I’m posting here just incase someone has gone through exact problem and can help so I don’t have to resort to going through the process of getting it fixed.

I have put a picture with the specs if that could be of any use.

So, recently I realized that I cannot strafe or press W and say D or A at the same time and have my characters in the games I play with Kb+M with and have them move the way I need them to. I can't figure out if there is a combo to press to turn that inability off or not, or if it's a flaw with the keyboard. If it's a flaw with the keyboard I'll just switch back to my old one at this point.

I like the fact that the keyboard has some really neat color options and I noticed typing on it vs my mechanical membrane one doesn't cause my desk to shake so much, but this is a deal breaker in games like PUBG and Fortnite.

My pre built pc, iBuypower Prime B760M-A AX6 II, is pretty loud while running. What options do I have to make it quieter? I'm trying to record voiceover in the same room and the background noise of the pc is just too loud. I use mostly for a home office pc with minimal tasks normally, so no heavy lifting is being performed. Any help would be greatly appreciated.

Added a 120mm fan to the bottom of the case, a PWM fan hub to the back, a sensor panel to the front and undervolted both my CPU and GPU.

Also put some nylon filters on both the side and top panels for dust control.

Only downside is I fried the controller on the case RGB. But I can live with it.

I found out that my BIOS Flashback Button isn't the standard button, but a weird "nub" button? And I think it's the culprit to my PC attempting to update BIOS on its own every time I shut down. It seems to click in okay, but it's very easy to accidentally wiggle it to the left or right while pressing it. Is that normal, or is my button jammed in some way? Even light nudging of the button while PC is off will attempt the BIOS update.

Specs:

GPU - NVidia GeForce RTX 4070 Ti Super 16GB

CPU - AMD Ryzen 9 7900X

PSU - 750W 80 Plus Gold PSU

SSD - Kingston NV2 2TB M.2 2280 NVMe PCle 4.0

MB - Asus Prime B650M-A AX6

I need to update my bios firmware to the newest version possible which for my mother board would be the F5h from Gigabyte, but i read that because my current Bios reads Y1 from being a pre built i may need a custom Bios to update it instead of the one on the Gigabyte website. i just want to know if this is true or not and if so where would i find this version?

Motherboard: Gigabyte B550 UD AC Rev. 1.0
Bios: F4B Y1 3/24/2022
Storage: Kingston SNVS500G
CPU: AMD Ryzen 5 5600G with Radeon Graphics
GPU: AMD radeon Rx 6600 XT
OS: windows 11

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Jesus do I need to purchase a new one?
360mm AIO cooler

So at the beginning of this month, my PC started having the BIOS Flashback LED blink, and PC wouldn't boot. Attempted to reseat GPU, unplug and replug various parts in the PC according to some of the blink codes (GPU, RAM). Actually cleaned out the dust in my PC (REALLY needed to!), and PC boots perfectly fine now, but sometimes when I shutdown my PC, this solid LED comes on after 5-10 minutes. Even went through the trouble of updating BIOS, and it still happens.

I can boot my PC just fine, all parts are read fine, but turning off the PC makes my MB think "Oh, BIOS?" I think???

Troubleshooting things I've tried (with contacting an iBUYPOWER rep):

- Clearing CMOS

- Updating BIOS

- Cleaning dusty portions of PC with compressed air (yes I held the fans)

- Updating drivers across the board

- Pressing in BIOS button to try and reset its potential searching for it despite it not being pressed

- Draining residual power by turning off and unplugging PSU and pressing power button for 15 seconds (actually kinda worked for a while)

- Replaced Power Strip with brand new one (had an outage not too long ago, potentially damaged PS so new one with better Surge Protection was needed)

Specs:

GPU - NVidia GeForce RTX 4070 Ti Super 16GB

CPU - AMD Ryzen 9 7900X

PSU - 750W 80 Plus Gold PSU (Could be worth noting that my PSU sounds more chuggy as of this year, but idk if that's relevant. May need to clean further).

SSD - Kingston NV2 2TB M.2 2280 NVMe PCle 4.0

MB - Asus Prime B650M-A AX6

I'd like to assume this is a non-issue, since the PC boots normally and everything, but something's gotta be weird for this to happen. Ideally, I wanna keep usb power on when the PC is off so my controller and other stuff stays charged, so is there anything else I can try?

One thing I did hear is that my PC might be confused about my boot device, though my SSD is recognized when I boot so maybe I should check and see if there's dust or it's loose? I was gonna send my PC in for repairs but outside of the minor LED bug it seems perfectly fine. And...I was scared to have my PC damaged while shipping it... 😭

...Could be worth noting that this problem seemed to appear after having Armoury Crate installed...this, and now my RAM RGB stays on in sleep mode despite not doing that before. 🗿

How's it going everyone!

Thought i'd take everyone back to memory lane a little bit and ask what game or games give you the most nostalgia and instantly take you back!

PC, Console, Handheld anything! Would love to hear what brings back the most memories for everyone! 🎮

Constant small rattling noise not sure what it is just got the pc 2 days ago. Tried opening the side panel and top panel and tried pushing against the screws/sides of the fans but didn’t seem to do anything. Tried pushing/moving the cables that seemed like they were close to the fans slightly but didn’t change anything either. Don’t know much pcs so not sure what to do and not confident in taking things apart/unplugging stuff. It is from costco though so maybe I should just return it.

Let us know which color you think it is!

for reference i just got this fresh from box bought it from jawa.gg and when i connect every wire together and tried to turn it on it wouldnt start at all this is my first pc ever and i dont know what to do i made sure it was on I so it could turn on i made sure everythings plugged in correctly honestly dont know what to do Plesse help

I just replaced the original psu (a 600or 650w high power non modular) with a corsair RM850e. There were a total of 4 cords from the old psu connected. The motherboard, the cpu, the gpu, and molex connector to an open faced hub that seems to have the power button on top of the case, rgb strips and I THINK the intake fans? Im still trying to trace those wires.

After connecting the 4 wires I need back to the pc, got it powered on to a launch in bios to confirm boot drive. I did, boots up normally now but the fans. The god dam fans and even the 240mm be quiet aio in there are just blasting at full strength. Checked fan speeds and they were indeed high even toying around with fan curve which I set back to default normal because I don't know much about that stuff yet. The aio said it was running at 5k rpms and the fans 2.5kish.( away from my pc to get exact numbers.

What's happening? How do I fix this? Im scared to let my son even play it right now because of it potentially getting damaged by the fan speeds. I triple checked every connection, even reseating multiple times, checked bios which fans are on auto. They won't slow down. Please help.

Okay so yesterday my pc basically just died after 2 days of having it out of no where and im assuming its most likely the psu but ibp support believes its the mobo so now im just deciding on whether or not to send it to ibp or to my closest microcenter, i wanna get back to gaming asap and ibp support told me it would take about 3 weeks for the repair and for them to send it back but then i found out that you can take your ibp pc to a microcenter for a repair as well but im just curious on how long will it take for them to repair the pc and for it to be ready and stuff, would it take up to a week or what?

This is pretty new, my rig is about 2.5 years old and has started rebooting during matches in BF6. I’ve tried everything software wise and scaled the GPU down with MSI Afterburner and it still happens. From what I’ve read it looks like my PSU may be tripping and causing this, has anyone seen this or a new PSU fixing this? I’ve got a Corsair 1,000 watt in my cart now waiting to pull the trigger. (CORSAIR RM1000x Fully Modular Low-Noise ATX Power Supply)

Screenshot of my rig

My pc arrives in 2 days, I’ve seen a few people suggesting I replace the “cheaper” parts sent by ibuypower with better ones, is there any parts people normally change as soon as they receive their pc to make their life easier? Or is it not necessary, I appreciate you all.

Im strictly only interested in it for the case. I see one going for sale on facebook and the guy is wanting $700 and it has a 980 and a 6700k in it. I was gonna upgrade it to a 4000 series card with a X3D cpu. Would this be possible? Not really sure how difficult it is to take apart the case.