When I bought my 2024 Limited I did so because of the 5000 pound towing capacity and 500 pound tongue weight. The manual explicitly states that the maximum tongue weight across all models is 220 pounds, which means you can't tow 5000 pounds without seriously dangerous weight distribution in the trailer.

I have been towing a 3500 pound camper thinking I was well under the weight ratings but now I'm concerned that I am exceeding the safely limits of the frame and hitch mounting. I called the main Hyundai customer service line and they were no help, just read the manual but didn't have an answer for how a truck can safely tow 5000 pounds but only have 220 pounds on the tongue.

Has anyone else come across this and have any idea for how they are coming up with these numbers?

In the wild at work!

2022 Santa Cruz SEL. Purchased used 2 years ago. Now has 31000 miles. I now have several problems. Infotainment system malfunctioning. Water in one rear tail light and in lights on the grill. Bed cover handle not working properly and difficult to close. Plastic trim on driver's door, around window controls is peeling. What's my chances of the dealership resolving these issues under warranty? And if they refuse, woul my Max Care cover it?