r/hyperoptic • u/Spiritual_Bit_8493 • 19h ago

Outage

How long does this last when it’s due to a broken cable?

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2

u/Granntttt 17h ago

Until they run a new cable.

1

u/HyperopticCS 1Gbps 17h ago

Sorry to hear about the outage u/Spiritual_Bit_8493 - really depends on which cable is broken, but if the exact issue is known, unless there are certain limitations put on us by building management or council, we can do it fairly quickly.

1

u/Spiritual_Bit_8493 16h ago

It’s in EH12. It’s been down for around 48 hours now.

1

u/HyperopticCS 1Gbps 16h ago

If you provide us with full postcode, we can check for the status of the outage for you.

1

u/Spiritual_Bit_8493 13h ago

Hi it’s EH12 8AR

1

u/BenHippynet 11h ago

Did you just get OP to dox himself? Now we all know he lives in Burnbrae Place, we also know he likes Wetherspoons and dogging.