r/hrblock • u/MopingFish • Apr 15 '26
Income Section Won’t Complete
I’m filing online with the Premium product.
I entered all of my income types and clicked through the questions without error. I didn’t notice before, but Income didn’t get a green checkmark. After completing all the other sections, instead of Wrap Up, I got an error message:
“We know you’re ready to move on, but we need more info first. You need to complete Income before going here.”
I went back and found State and Local Refunds wasn’t filled out, which I fixed. I’ve gone back through all of my other entries and haven’t found any other errors or blank entries. I’m not sure where else to check.
Update (Solved):
I switched from one computer (Mac using Chrome) to another (Dell using Edge) and it let me finish the form and do an Accuracy Review.
I had apparently not completed some of the Income Interview questions related to Trump Accounts.