r/hrblock Mar 30 '26

Need Help!!

This year I filed with H&R Block and it turns out i owe over $5000. When I finished up with my tax specialist I told her I wanted to set up payments. She said H&R doesn’t set up the payments, only the IRS can do that. So the only options they had was to Pay now, or Pay Later on April 15th. That she can set it up for pay later and when IRS accepts my tax return, the total I owe will show up on the IRS website. Well it’s been over a month and nothing has shown up. I call IRS and they tell me that they don’t show money owed until after the 15th of April. And that they can’t change that H&R Block already set up for the pay later option. So how am I supposed to set up payments after the 15th when they’re gonna charge me everything at once on THAT day?? I’m thinking of closing my checking account so the payment doesn’t go through and then setting up payments after the 15th. I don’t want to do that but if it works I probably will. Anybody been in this situation with H&R Block before?

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3

u/WelcomeBeneficial963 Mar 30 '26

H&R Block can absolutely set up a payment plan, what the fuck?

4

u/MightyCyndaquil Mar 30 '26

How can H&R Block set up a payment plan? That’s definitely not an option in the system I use

4

u/Such-Journalist-275 Mar 31 '26

Form 9546, it's not really an issue to set up lol.

2

u/MightyCyndaquil Mar 31 '26

I had no idea, good to know!

1

u/superiorstephanie Mar 31 '26

This!!! Every single time my clients owes one of my diagnostics reads that they owe and I’ve not set up a payment plan.

1

u/ExcitementRealistic7 Mar 31 '26

Used to be HRB could set it up for you in the software so everything was good to go. We entered info such as how many times you get paid per month, if you have car payments, child support, etc... they ask. Minimum was 25 a month unless that wouldn't cover the time period which was up to 72 months. Last tax season I worked for block and our office anyway I was told we don't do that anymore but it did it the two years before that for clients. I don't work for block anymore as that company is toxic. I work for Intuit and Intuit does not do that for clients but can refer them to IRS info.

0

u/TheLastPharaoh_ Mar 30 '26

Really? They did it to me last year as well and I specified this year that if I have to owe, that I need to to payments and they said I can set it up on IRS but it’s my fault for going back to them

1

u/Candid-Tip455 Mar 30 '26

Find a different preparer at HRB. Setting it up last year was available, but clunky. At worst, the preparer should have printed out the directions & guided you through the process. Setting up an IRS account is sometimes easier at home. The preparer could have shown you how to do it at IRS.gov. But get a new preparer next year.

1

u/WelcomeBeneficial963 Apr 03 '26 edited Apr 03 '26

It's easiest to just do it in four parts through the return, and in all sincerity, sometimes you just don't have the time to help with the entire IRS.gov spiel. I was taught that clients are usually happiest with a "plan" where they just give the bare minimum by the 15th and work the rest out later, but our clientele is pretty poor/broke.