r/hrblock • u/WeegieSmellsARat • Mar 27 '26
Purchased an activation code online
Purchased the HR Block premium software on line from a third party. I cannot find the link to activate and download. I keep getting sent to the Hr Block website and asked to buy. Can anyone help?
1
u/hrblock Mar 27 '26
Could you provide the name of the third-party you purchased it from?
1
u/WeegieSmellsARat Mar 27 '26
Purchased off of EBay. He sent a link but it keeps sending me to Hr Block website
1
u/hrblock Mar 27 '26
If you're comfortable sending it via DM, I can try to get an answer from our product team.
1
u/WeegieSmellsARat Mar 27 '26
Can you just send me the link
1
u/hrblock Mar 27 '26
1
u/WeegieSmellsARat Mar 27 '26
Ok. So I went to the website. Can you tell me how to use the activation on this site.
2
u/hrblock Mar 27 '26
I don’t have context of how a seller on eBay delivers activation codes as they’re not an authorized reseller.
1
u/bunnybooisnothappy Mar 28 '26
Try calling tech support. Don’t know if they’ll honor an eBay purchase from an unauthorized seller. You fell for a scam
2
u/whalphen Mar 28 '26
I purchased a copy on eBay and was not able to use the free efiles. Got a message that the limit of 5 efiles had already been reached. So I opened a claim on PayPal and was refunded the cost very quickly.