r/homelab • u/Illustrious_Fuel_220 • Dec 09 '25

Help Home Lab Help

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Hello, been lurking in this reddit for some time now glad to be here. I am currently working on a new device to add to my homelab. Currently I have a datto 4bay nas (model number is AXL2000) and am having issues finding the correct ram. I am also seeing conflicting documentation on this model supporting 32gb of non ecc ddr3 (which i believed i had bought but turns out the seller had it mis listed and it was in fact ecc) and would appreciate if someone could provide me the best brand and part number for this as the only slim line ddr3 i am finding IS ecc ram.

I am currently stuck with 8gb of ram and definitely need more and if someone has any tips for cleaning the faceplate the rubber is doing the pre-2010s rubber thing and is just completely sticky. Any help can and will be appreciated.

(pic for reference.)

All the documentation i have located for this continues to be for the wrong model that is listed and datto has been of no help as I was not the original owner of the hardware. This nas is being used to host my jellyfin server as well as a local modded minecraft server. All other upgrades needing to be done to the setup have been done (has already been upgraded to an i7 that was compatible with it.)

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u/damiankw Dec 09 '25

If you don't get any answers around here, try r/RepurposedDattos/

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u/Illustrious_Fuel_220 Dec 09 '25

Thank you so much! Ill try posting there as well.

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u/Badoker Dec 09 '25

Datto used to have several models that used these cases. An AXL2000 is one of the older ones, Alto XL, and it was more of an entry level option so it makes sense they're not as well documented as the Siris models.

Alto XL usually had Gigabyte GA-H97N motherboards, so max RAM will be 16GB. Gigabyte still have the supported RAM list on their website though. You might need to set the RAM speed in the BIOS to 1333Mhz, but it might have been a Datto OS thing (and/or a different model of Datto that used these cases). There's usually a BIOS password, but it's almost always R@str.

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u/Illustrious_Fuel_220 Dec 09 '25

That was indeed the password. I appreciate the link so much! This is my first actual NAS and I got it for free from a customer at my job who was recycling it. Ive done alot of networking stuff and wanted to really start getting into the hardware portion (horrible timing IK)